Head of Procurement at BankservAfrica

PURPOSE

To create and drive the implementation of a cost-effective procurement sourcing strategy within the governance and compliance framework of the Group with the aim of reducing cost and complexity and improving procurement service levels and efficiency in an increasingly complex partner and supplier eco system. To build and maintain an enabled Procurement organisation and operating model, working in South Africa, whilst building synergies across Africa. To implement and optimise Procurement and Technology in creating agile and efficient ways of work.

The Head of Procurement plays the leading role within the procurement team, exercising the primary responsibility for procurement governance, legislation, compliance, and management. The incumbent will also work in close contact with the internal and external stakeholders.

You will engage with the following stakeholders:

• Business owners, product development and CVM/Support Division; 
• Project teams 
• Human Capital 
• Procurement, Finance operations; and
• Legal, risk and compliance
• Customers and Suppliers 
• Shareholders 
• Executive and Non-executive directors 

Your key responsibilities include:

• Supplier Management   
• Category Management:
• Category Management: Create data & insights led Category Strategic Planning
• Business Relationship Management
• Coach and Develop Procurement Specialist and administrators in setting and achieving Category goals
• Define strategic sourcing of main procured categories and monitor the execution thereof 
• Define strategic and tactical sourcing and the execution of its strategy, defining concrete levers to increase focus and efficiency on each of the main procured categories 
• Identify resources needed to make target a reality and manage and coordinate cross-functional sourcing teams
• Design and oversee the execution of the sourcing recommendation process 
• -Identify Supply Chain opportunities for improvement per main category
• Balance Governance and Customer centricity across the management of the several categories
• Define common sourcing optimisation levers with Group Procurement to maximise value creation in the Group
• Develop a common strategy with Group Procurement to maximise synergies potential and maximise value for the Group.
• Supplier Management   

Benefits Realisation:

• Ensure sustainable savings by identifying opportunities and delivering benefits against all targets through effective cost reduction, cost avoidance and revenue generation opportunities. Introduce Value Add and Value Engineering (VAVE) initiatives that will contribute to savings and maximize value.
• Report on performance against targets for benefits realization by extraction of data through MI.
• Devise methods to optimize processes and eradicate waste to drive value throughout the supply chain. Introduce innovation that will add strategic benefit through mutual relationships and synergies by working with the internal customer (business units) and third-party suppliers.

Strategic Sourcing 

• Cost Optimisation and procurement business plan
• Develop a strategy to maximise potential synergies and maximise value for the Group which is aligned to Group strategy.
• Develop a buy-in Mission, Vision, and Core Values, which contains all dimensions of a best-in-class procurement program and is shared by all business units.
• Analyse current trends in the procurement environment.
• Develop the procurement business plan and set realistic targets to ensure the achievement of strategic objectives 
• Establish demand requirement to effectively plan and manage sourcing demand
• Identify areas where value can be added / exploited further, areas where value is being destroyed and areas where value is latent, and act accordingly
• Consider future consequences of actions on the viability of the business
• Discuss the current environment and how this will impact the business both now and, in the future business requirements and business continuity.
• Develop a segment sourcing strategy that simultaneously supports and governs across the main categories Develop a common strategy with Group Procurement to maximise synergies potential and maximise value for the Group. 
• Define annual objectives for improvement consistent with the budget, in terms of actual performance targets and buying capability improvement Define concrete actions to target and achieve savings.
• Drive the negotiation of SLAs with internal and external stakeholders and ensure execution and compliance of contractual agreements and 
• Supplier Management   

Contract Management:

• Delivery of effective contract management will include 
• Service delivery management: ensuring that the service is being delivered as agreed to the required level of performance and quality by working timeously and to agreed deadlines. Create and maintain relationship to keep business engagements cordial. Optimise the efficiency, effectiveness and economy of the service or relationship described in the contracts, by balancing costs against risks and actively managing the contractual relationship.
• Transactional Integrity: Ensure transactional integrity is adhered to for each relevant step in the P2P process and all transactions are in line with company compliance and policies by reviewing the monthly reporting and working with the appropriate business units. Ensure that all contractual information is loaded onto the applicable SAGE (Procurement ERP Platform) for each deal that is completed prior to benefit sign off, as per the agreed Sourcing Process (sign off will not occur unless this is done). Address all enquires to add resolution related to supplier payments and invoicing.

Stakeholder Management:

• To support the organisation in achieving its strategic objectives by interpreting and influencing both the external and internal environments and by creating positive relationships with stakeholders through the appropriate management of their expectations and agreed objectives.
• Positioning stakeholders according to the level of influence, impact, or enhancement they may provide to the business or it's projects.
• Recognize and acknowledge stakeholder's needs, concerns, wants, authority, common relationships, interfaces and align this information with the overall delivery strategy.
• -Ensure communication standards are transparent, honest, and open with stakeholders, 
• Governance and Compliance: Ensure that all governance and compliance related requirements are adhered to from company and statutory perspectives as requested and reported by the Compliance team throughout the year. Ensure that all targets against governance and compliance are met and maintained by reviewing the monthly reporting and working with the allocated business units. Complete all training requirements in order to understand requirements against governance and compliance.

Research and Development 

• Continuous improvement
• Efficiently and effectively roll out and implement the procurement objectives
• Consider/Review, plan and coordinate all procurement demands plans aligned to Group strategy
• To deliver outcomes and objectives as agreed with the line manage and business units.
• Effectively report on procurement activities against the determined procurement and Supply Chain Management principles.
• Reporting (review and submit) on progress against annual procurement plans (monthly/quarterly) 
• Sourcing of products and services which include but not limited to market research, preparation of RFT/P/Q/I's, evaluation of bids/tenders, commercial negotiations, recommendations for the supplier award, including the preparation & presentation of submissions to the key stakeholders in accordance with the procurement policy & relevant legislation including BBBEE.
• To manage and develop Group Supplier Development programmes where required.
• Partner with the business units to manage and develop skills development strategies to ensure the appropriate spend is focused in the right category and spend areas.
• Analyse spend; formulate sourcing and category management strategies based on business requirements that will lead to benefits (cost reduction or avoidance) without causing supply risks.
• Support planning & monitoring of compliance on contract purchases and projects.
• Supplier relationship management (SRM) and the implementation of supplier performance management processes & audits.
• Develop and maintain good supplier relations and manage SLA/KPI (adherence to contractual conditions and budgetary provisions).
• Review draft agreements with appropriate terms and conditions by legal and experience with managing vendor agreements.
• To manage and enhance relationships between the department relevant internal & external stakeholders.
• Undertake market analysis to identify new opportunities and deliver positive total cost outcomes to the Group.
• Assess and address complex technical risks in relation to projects across user departments.

Compliance

BBBEE:

• Ensure procurement compliance with BBBEE objectives 
• Create and set BBBEE targets to develop, implement and manage BBBEE policies, procedures, and initiatives in line with legislative and compliance requirements (e.g., the DTI Construction Sector Codes, Employment Equity Act, in respect of the Group BBBEE ownership, Socio Economic Development as well as Preferential Procurement and Supplier Development commitments).
• Partner with the business units to manage management control strategies 
• Develop monthly, quarterly, and ad-hoc reports as when needed by Exco and other enterprise and governance bodies
• Monitor and categorise BBBEE spend in accordance with the DTI good codes of practice
• Monitor performance of BBBEE suppliers in line with the overall procurement strategy – remove barriers of entry and promote acceptable performance standards criteria

Product/Commodity Management

• Product Management
• Participate in Product Development with business units: Proactively or on functional Unit request, bring the expertise to the Product Development 
• Team on the cost, performance, market risk, market availability, quality, and reliability of product components.

Operational Procurement

• Encourage innovation, listen, and act upon ideas from team and provided technical / expert contribution
• Assure that all policies and procedures concerning Procurement are respected during the process
• Develop benchmarking activities to identify best practices and international trends in procurement
• Develop and integrate new means with established systems / practices and terminate those which no longer support the strategy and mission. 
• Manage Predictive & Prescriptive Procurement Analytics & Insights
• Monitor budget expenditure and periodically report procurement financials (Automated) 
• Deliver Data & Insights led Benchmark buying results and capabilities against best practice and international standards of performance, to identify challenges and relative positioning.
• Develop and propose to Executive Committee an annual procurement and category plan that contains. 
• Performance targets (volume, price, timing) 
• Capability development needs 
• Strategic sourcing project to be set up per major categories 
• Develop and deliver a monthly Category Performance Report 

Compliance and Risk

Compliance:

• Policies and procedures: Develop, amend and implement relevant policies and procedures
• Compliance: Ensure compliance with relevant policies & procedures, regulation and legislation
• Risk: Ensure risks are reported on and mitigated

People Management:

• People Processes: Manage employees through the employee lifecycle including, recruit, manage performance and reward 
• People Development: Build a high-performance team through regular individual and team engagement sessions. Identify talent, coach, and develop to ensure talent retention.

QUALIFICATIONS / KNOWLEDGE

• Completed University bachelor’s degree or equivalent (Procurement, Logistics Management, Supply Chain Management or similar)
• B. Com Honours in Supply Chain, Finance, Management Accounting 
• MBA advantageous
• MCIPS advantageous
• Knowledge of procurement policies, processes, and procedures
• An understanding of the Banking or ICT industry would be advantageous
• CIPS qualification

EXPERIENCE

• Large Corporate with Procurement Leadership (at least + 8 -10years) with demonstrated experience working with Board/ exco/senior management, in the relevant sector/ industry as per relevant role.
• Experience managing the End-to-End Source to Contract 
• 10 years people leadership experience in a Corporate Finance or Procurement environment.
• Project Management experience 
• Experience in leading large organisational projects and demonstrated ownership of change management 
• Experience with Advanced Analytics
• Ability to plan, organise and prioritise workload, including co-ordinating with procurement teams and stakeholders and ensuring that statutory and other deadlines are met
• Understanding of and ability to manage using agile, customer-focused project management techniques 
• Work as part of a team and independently to deliver a common goal or objective
• Ability to deal with difficult situations and make decisions on the best course of action 
• Excellent technology skills including ERP, Automation and Cognitive Tools, Reporting Tools, etc
• Self-starter/ initiative/creativity/innovation, goal oriented
• Operational Risk Management
• Performance Management & Evaluation Methods
• Change & Cost Management
• Assertive, decisive, with sound prioritisation ability 
• Curious and eager to learn beyond own areas of responsibility
• Able to coach less experienced procurement team members and stakeholders to improve their learning and raise their capabilities, as relevant