Head: Organisational Effectiveness & Talent at Santam Insurance

What will make you successful in this role?

• Development and implementation, in conjunction with the Executive Head: Human Capital, of an organisational development strategy, covering all areas of OE.
• Design, delivery and management of all OE related projects and initiatives, both an over-arching Santam level and where needed, at a local business unit level and represent the Santam cluster on Sanlam group OE projects.
• Drive all organisational culture and engagement initiatives; and develop and implement strategies to narrow the gap between the desired and actual culture.
• Support the organisation in areas of organisational redesign, team development and change management.
• Work to drive faster adoption, greater utilisation and higher levels of proficiency around the changes impacting employees in the organisation, in order to support the achievement of business results – working with the Change Management team on large scale projects, and/ or the HCBP function in small initiatives. Facilitate capacity building to enable line management to lead and manage change.
• Own and improve all practices related to employee performance management, including the policy, governance and process of performance management.
• Develop and implement the Diversity strategy, ensuring that the management and appreciation of diversity is embedded in the Santam culture through employee and management behaviour.
• Lead the development and execution of a comprehensive talent management strategy that aligns with the organisation’s business goals and priorities.
• Implement frameworks for talent identification, development, and retention across the organisation.
• Drive a culture of continuous learning, performance excellence, and leadership development to ensure a pipeline of future leaders and a high-performing workforce.
• Ensure that talent development programs are inclusive and cater to diverse employee needs, promoting career growth across all levels of the organisation.
• Partner with senior leadership to assess and implement succession planning processes, ensuring the right talent is in place for future leadership needs.
• Lead and manage the Organisational Effectiveness and Talent Management team.

Qualification

• Postgraduate Degree in Industrial Psychology/Human Resources 
• Registered with HPCSA (advantageous) 

Knowledge and Experienc

• 8-10 years’ experience in developing and leading the implementation of OE strategies, programs, frameworks and tools in similar environments.
• 8-10 years’ experience in talent management or leadership development, with at least 5 years in a senior leadership role. 
• Knowledge of relevant legislation 
• Up to date understanding of regulatory changes and translation thereof into Santam 
• Sound experience in strategic management of organisational change (including the taking of a lead role in conducting major reviews and implementing change management initiatives). 
• Previous management role in a complex organisation with active experience of organisational development and workforce development.
• Proven experience designing and leading talent development, leadership development, and succession planning initiatives.
• Project management experience
• People management experience
• Consulting experience preferable in large-scale organisations
• Demonstrated success in building and delivering on a corporate OE strategy
• Experience in engaging with key business and external partners across all levels (including senior levels)  
• Stakeholder management experience
• Ability to travel regularly

Skills

• Expertise in talent management practices, including leadership development, career progression, and performance management.
• Design/Conceptualisation skills; creativity and new thinking
• Ability to draw inferences and connect concepts, analytical thinking
• Influencing skills
• Negotiation skills
• Strong co-ordination, prioritisation, organisational and planning skills
• Excellent interpersonal, communication and networking skills across all levels
• High stress tolerance 
• Strong quality and client service orientation 
• Dealing with confidentiality 
• Report writing skills
• Ability to ‘think-out-of-the-box’ / lateral thinking 
• High initiative/self-starter/proactive and anticipate requirements 
• Professionalism, excellent judgement, use of discretion and problem-solving abilities 
• Ability to work and make decisions independently 
• Computer literate (Excel, Word and PowerPoint)