Head: SA Market Business Development - Santam Specialist Solutions at Santam Insurance

What will make you successful in this role?

This role will:

• Lead collaboration between respective Specialist Solutions BU’s to identify key targets by means of cross selling from existing portfolios in line with set strategic objectives.
• Key renewals – promote business retention and packaging of Specialist Solutions offerings.
• Actively engage with all key supporting brokers, marketing the Specialist Solutions brand and highlighting our value proposition and differentiators.
• To build and manage relationships with insured clients across the group.
• Actively engage with Sanlam group networks and personnel to deliver on Sanlam/Santam group cross-sell opportunities.
• Identify and deliver on targeted new business opportunities across the range of products/specialties. 
• Drive growth and develop Broker portfolios and achieve budgeted sustained growth.
• Target new business and cross sell opportunities with focused strategy. 
• Coordinate monthly and quarterly internal/cross division meetings to ensure alignment across the business units are on track and agreed. 
• Identify new and cross sell business opportunities, pipeline management via systems  
• Maintain a working knowledge of targeted Industry groups and alignment of divisional U/W appetite for targeted segments. 
• By developing and maintaining relationships with Key Producer Partners, securing strong relationships with key business influencers within the Global & National Broker network.
• Develop and maintain an understanding and working relationships with Global & National Brokers.
• Facilitate current and new relationships at all levels with Producer Partners.

Strategy

• Assist in formulating, implementing and co-ordinating a strategy to grow Santam Specialist Solutions presence across the country
• Co-ordinate and proactively search for new business opportunities (across all lines of business).

Budget

• Assist Exec Head in preparing a budget for relevant business area that is in line with the overall company strategy for growth and financial sustainability.
• Adhere to the budget set and approved by Exec Management through the generation of income and the control of expenses.

Client and Marketing

• Develop and maintain relationships with brokers and clients at all relevant levels of their businesses.
• Drive visits between team and brokers brokers to establish new relationships and maintain existing broker network.
• Conduct regular visits in the region with all brokers, particularly global brokers.
• Assist brokers in adopting Santam Specialist Solutions digital tools via group training and presentations. 
• Attend industry functions, golf days etc.

Internal Communication and General Admin

• Inter departmental communication and information sharing.
• Liaise with underwriting teams across the provinces on new and renewal business.
• Produce monthly Ops reports and Quarterly Business Reports
• Provide monthly feedback to Executive Head on:
• Broker visits
• New business written
• General feedback from market on quotes both competitiveness and Santam Specialist Solutions response time
• Market intelligence relating to people movement, products, competiveness of premiums
• Report back to Exec Head for the Business clusters on market developments/changes. 

Qualification and Experience

• NQF 7 insurance or risk management qualification 
• Minimum of 10 years Broker and / or Underwriting engagement experience across Santam Specialist Solutions line of business, with at least 5 years of experience in a senior role.
• A proven sales and growth-oriented mindset.
• FAIS Compliance and RE5.
• Good understanding of insurance industry including the reinsurance market and the terminologies used.
• Sound technical understanding of product lines across Santam Specialist Solutions.