Health Strategy Consultant - Sandton at Discovery Limited

Key Outputs / Job Responsibilities may include but are not limited to:

Your primary responsibility will be a series of “diagnostic and design” projects with each client where you will be leading/working with a team of experts from the Amplify Health business. Your responsibilities will include:

• Understanding the gaps or requirements from the client within the risk management domain
• Establishing and driving adherence to an overall “workplan” for consulting engagement (analyses required outputs, timeline, key meetings, dependencies)
• Driving business needs and value at stake assessment (under the guidance of Amplify Health and client leadership)
• Developing an integrated delivery roadmap and timeline
• Build delivery roadmap for the client, including advising Amplify Health on staffing resources needed
• Supports Amplify Health in identifying key stakeholders to engage to ensure alignment on delivery roadmap

This role requires managing the client engagement end-to-end, ensuring that the various Amplify Health business teams are engaging at critical points along the process, and that the concepts are translated into tangible business recommendations which will lead to long-term client engagement.

• Stakeholder management: Build and maintain strong trust-based relationships with key stakeholders from Amplify Health and the client, at different levels of seniority and from various functional areas.
• Guide client engagement to drive the sales effort: Leverage deep technical and healthcare expertise and business background to highlight and position opportunities for Amplify Health. Secure alignment of objectives, resolution of obstacles and problems and collaboration on strategic and operational decisions. Along with the Amplify Health team, advise clients on the capabilities and constraints of the solutions, based on developing an intimate knowledge of what the product, systems solution and business processes required.
• Cross-functional team collaboration: Work in small teams, alongside various SMEs, data science and health tech experts to develop client recommendations. The Consultant should also mentor and coach team colleagues in Amplify Health.
• Synthesize and clearly communicate: Clearly understand client priorities and value levers. Gather and analyse information. Formulate and communicate recommendations for client presentations. Work closely with business development and advisory teams to gather user requirements and translate them into the client implementation plan. Proactively identify risks and problems and develop and recommend solutions to mitigate these risks. Track and measure engagement and product progress.
   
• Product deployment advisory: Clearly communicate requirements and feedback to the team and provide detailed guidance on the clients’ operational technology and data analytics infrastructure to inform the product deployment, ensuring alignment to client priorities.

Work Experience:

• Degree in a relevant field: clinical or healthcare related
• Required: 5+ years of relevant professional experience

Preferred:

• 5+ years of experience working in consulting or client engagement roles, relevant experience with top-tier consulting firms; OR
• 5+ years of related experience in one of the following areas:
• Health insurance or health risk management experience – including operations, network, medical cost management etc.
• Clinical background with 5 years of commercial experience
• Actuarial/data science background with 5 years of health-related commercial experience.

Education / Qualifications / Accreditations with Professional Body

• Required: Bachelor’s degree
• Preferred: Master’s degree, MBA

Skills/Knowledge:

• Well-developed leadership skills
• Strong consulting and analytics skills (e.g., financial and business analysis, stakeholder management, and problem solving)
• Excellent client communication skills
• Must be a strong collaborator, team player, and individual contributor
• Strong analytical and quantitative skills
• Excellent oral, written communication, and presentation skills, including the ability to translate technical and business concepts to communicate with stakeholders

Mindset and behaviours:

• Driven and entrepreneurial problem solver
• Collaborator and strong team player
• Able to build a sense of trust and rapport that creates a comfortable and effective workplace
• Organised, reliable, and with good time management
• Able to mobilise people
• Strong business acumen and ability to navigate sensitive business dynamics
• Able to work under pressure and commitment to consistent high-quality delivery
• Able to adapt to and work effectively across different cultures and working styles.