Higher Education Consultant at Eduvos

Description:

We are looking to recruit Higher Education Consultants to convert sales leads to enrollment through educational consulting and providing an exceptional customer experience. The role will report to the Sales Manager.

Minimum qualification:

• Relevant undergraduate degree such as commerce, education, social sciences or marketing

Experience:

• At least two years’ sales experience with a proven track record
• Higher education experience will be advantageous
• 2-year teaching exposure will be advantageous
• At least 2 years account management/ customer relationship experience

Other requirements:

• Must be able to travel locally.
• Valid driver’s license and own transport is essential.

Functional and technical competencies:

• Product knowledge (to be acquired after appointment)
• Well-developed MS office skills (Excel essential)
• Proven experience to manage and track daily, monthly and annual targets

Accountabilities:

As an Higher Education Consultant, you will be accountable for:

• Qualifying transfer calls on school leads
• Volumes
• Quality
• Duration
• Outcome (% conversion to next phase)
• Conversion rate
• Number of applications
• Enrollment headcount and revenue
• Cross mode / campus / qualification sale volumes
• Level of product knowledge
• Accuracy
• Completeness
• Timeous
• Contacting digital leads
• Performing sales activities (e.g., calls, interviews, events, applications)
• Application to enrolment conversion (student nurturing) (interventions)
• Systems utilization (should we not separate these KPI’s from the rest?)

Behavioural competencies:

• Initiative and responsibility - Acts on own initiative, makes things happen and accepts responsibility for the results.
• People leadership and development - Provides team with a clear sense of direction, inspires and coordinates others and keeps them focused on objectives. Develops people through delegation, empowerment and coaching; promotes career and self-development.
• Constructive teamwork - Cooperates well with others; shares knowledge, experience and information; supports others in the pursuit of team goals.
• Relations and networking - Builds a useful network of contacts and relationships and utilise it to achieve objectives.
• Influence - Makes an impact; convinces and persuades others; promotes plans and ideas successfully.
• Effective communication - Communicates in a clear, precise and structured way; speaks with authority and conviction; presents effectively.
• Professional and technical expertise - Demonstrates specialist knowledge and expertise in own area; participates in continuous professional development.
• Self-development - Is aware of own strengths and limitations and pursues learning and career development opportunities.
• Analysis and Judgment - Quickly understands and analyses complex issues and problems; comes up with sound and rational judgments.
• Innovation and change - Produces fresh and imaginative ideas and solution; breaks away from tradition; promotes change and novelty.
• Vision and strategy - Develops an ambitious but realistic business vision and translates it into a workable strategy.
• Systematic approach (planning and organising) - Uses a methodical and systematic approach; plans ahead, defines clear priorities and allocates resources effectively.
• Execution - Adheres to company rules and procedures; executes plans with commitment and determination; achieves high quality results.
• Steadiness -Creates a stable and reassuring work atmosphere; supports and encourages team in difficult times; is firm and reliable.
• Business development and Bottom-line focus - Identifies and seizes commercial opportunities; has a strong positive impact on business growth and profitability; Focuses on bottom-line results, identifies potential risks and monitors the financial impact of own activities.

Working conditions:

• Mostly office based on a campus
• Must be able to travel locally
• Valid drivers license and own transport is essential
• Able to work some weekends and some evenings

Closing Date: 5th, May 2022