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  • Posted: May 3, 2026
    Deadline: Not specified
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  • The Ignition Group is one of Africa's largest providers of technology, media, telecommunication and financial services, and is built around a powerful purpose - to make life better through innovative technology. We approach markets that are traditionally complex and contested, and then simplify them, making life easier for consumers, and business more effic...
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    HR Business Partner

    Description

    Digital, Data & AI Enablement

    • Leverage HR technology, analytics, and AI-enabled tools to improve decision-making and operational efficiency.
    • Identify opportunities to automate and optimise HR processes using AI and digital solutions.
    • Execute HR projects across the company within specific timeframes.
    • Partner with HR and business teams to embed responsible and ethical use of AI in people practices.

    HR Strategic Alignment

    • Lead disciplinary processes, grievance management, and dispute resolution in line with legislation and best practice.
    • Represent the organisation in formal ER processes where required (e.g. hearings, conciliations, mediations).
    • Participate in the provision of HR policy and procedure guidance and coaching.
    • Act as a consultative business partner to the assigned stakeholder group by advising them of trends in HR practices, the labour market and general developments that could impact on the human resources in the area of responsibility.
    • Participate in the design transformation and change programmes.
    • Contribute to the development of progressive HR policies, processes and plans to drive continuous engagement and embed a performance culture across the organisation.
    • Support the provision of strategic advice and ongoing support on employee relations issues, dispute resolution and industrial advocacy including managing escalated or complex cases.
    • Design effective employee relations, retention, and rewards programs.
    • Understanding the organization's goals and strategies to align HR initiatives accordingly.
    • Implement strategies relating to the recruitment, development, engagement and provide general HR support of employees in the area of responsibility and/or stakeholder group.
    • Deal with employee relations issues within the assigned business unit.

    Stakeholder Engagement

    • Contribute to the provision of HR related advise across the generalist range of the role.
    • Implement the company’s people plans by working closely with internal stakeholders to develop a culture of responsibility and accountability for front line human resources management and embed a performance culture.
    • Analyse complex trends and metrics in partnership with the relevant stakeholders to develop solutions, programs and policies.
    • Working across multiple teams to ensure HR practices support their specific objectives.
    • Work with the talent acquisition team to ensure the execution of the full recruitment cycle plans and talent sourcing strategies.
    • Partner with the relevant stakeholders to support and execute HR initiatives for all aspects of human resources.

    Continuous Improvement and Risk Management

    • Identify opportunities to streamline HR processes and improve efficiency.
    • Identify and address potential HR risks to protect the organization from legal and reputational harm.
    • Ensure compliance with all relevant HR legislation

    Requirements

    • Bachelor’s degree in HR Management or similar qualification
    • Advanced degree in HR Management or similar qualification advantageous
    • Human Resources Professional certification

    Experience

    • Experience representing the organisation in external forums (e.g. CCMA or equivalent bodies) advantageous
    • Proven ability to advise leaders on ER strategy and risk mitigation
    • Experience leveraging HR technology, analytics, or AI enabled tools to improve people outcomes (advantageous)
    • Exposure to digital transformation or automation initiatives within HR
    • At least 7 years’ experience in a similar role.
    • Excellent experience delivering and implementing innovative HR solutions that meet company needs
    • Excellent experience with operational and strategic HR service delivery
    • Excellent experience implementing workforce plans that reflect organisational/departmental need
    • Proficient in HR technologies including experience in HRIS, and E-recruitment systems
    • Excellent experience with HR metrics
    •  Excellent experience leading and delivering complex people projects and initiatives with specific deadlines

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Ignition Group on ignition.mcidirecthire.com to apply

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