HR IT Solutions Expert - Johannesburg at Glencore

Qualifications & Skill Requirements:

• Bachelor’s degree in Human Resources, Information Technology, Computer Science, or related field
• SAP certification preferred
• Proven experience implementing SAP HR modules
• Strong understanding of HR processes
• Expert level knowledge of SuccessFactors and SAP HCM
• Participate in SAP and SuccessFactors implementation, projects or global service delivery
• IT interfaces and IT solutions architecture understanding
• SAP or SuccessFactors authorizations knowledge
• Reports design and build
• Communication and change management skills, with the ability to manage
• Multiple initiatives simultaneously and meet deadlines
• Strong communication and interpersonal skills, with the ability to effectively collaborate with  crossfunctional teams and stakeholders

Competencies:

• Ensures Accountability
• Develops Talent
• Drives Engagement
• Instils Trust
• Collaborates
• Customer Focus
• Plans and Aligns
• Strategic mindset
• Communicates effectively.
• Decision Quality
• Courage
• Being Resilient

General Accountability:

• Implementing Efficient Systems: Deploying and customizing HR software solutions to streamline processes.
• Ensuring Compliance: Ensuring that HR systems comply with relevant regulations and data protection laws.
• Enhancing User Experience: Providing training and support for effective utilization of the software.
• Continuous Improvement: Staying updated on the latest HR technology trends and best practices to enhance the user experience.

Specific Accountabilities:

• Research and evaluate HR software solutions that align with the organization’s needs and goals. Lead the implementation process, including system configuration, data migration, and integration with existing systems.
• Customize HR software to meet specific organizational requirements such as configuring workflows, creating custom fields, and ensuring seamless integration with other business systems.
• User Training and Support: Provide comprehensive training to HR staff on how to use the software effectively. Offer ongoing support and troubleshooting assistance to ensure smooth operations and maximum utilization of the HR technology.
• Proactively identify opportunities for improvement and propose enhancements to existing systems or processes to optimize HR operations.
• Collaborate with HR stakeholders, IT teams, and external vendors to gather requirements, address concerns, and ensure alignment between technology solutions and business objectives.
• Manage projects from initiation to completion, ensuring adherence to timelines, budgets, and quality standards. Coordinate with internal and external stakeholders to prioritize tasks and mitigate risks.
• Build and maintain relationships with vendors and service providers.
• Training Effectiveness: Assess the proficiency of HR staff in using the software through training     completion rates, posttraining assessments, and feedback surveys. Higher scores indicate effective training and user readiness.
• System Enhancements and Upgrades: Track the implementation of system enhancements, upgrades, or new features to improve functionality, performance, and user experience.
• Vendor Performance: Evaluate the performance of HR software vendors based on criteria such as responsiveness, resolution time for support tickets, and adherence to SLAs. Ensure effective vendor management to address issues and optimize service delivery.