HR Operations Lead - Systems and Platforms - AMESA & APAC at PepsiCo

Main Purpose:

• Responsible for supporting AMESA and APAC Systems & Platforms lead on all the technology implementations, ensure systems continuous improvement and governance model are in place.
• Ensure delivering required system service levels and build new system capabilities for managing HR processes though translating Sector/BUs process gaps into adoptable digital solutions, and ensure consistency across the sector with global standards.

Accountabilities:

• Work closely with BUs & Service Enablement team to identify process/technology gaps and craft opportunities for automation to drive improvement.
• Accountable for managing system’s business requirements, design, UAT and sign off in coordination with GHROPs team for all new implementations and improvements (EC, MyP&D, Kenexa, Beqom, ICM..etc.)
• Deliver and sustain the technical/data/process elements of the deployment of all HR Projects.
• Evaluate and analyze sector/local systems performance in close collaboration with IT to maximize efficiency and minimize risk
• Manage EC & HR Downstream tools data security, market requirements, ensure full compliance & data governance is in place for critical employee data
• Periodically review role-based permissions on who access to which information and action (as per global guideline on defining groups, creating roles and assigning roles to the group)
• Liaise and monitor with GBS all AMENA CRs, QBs, Mass Upload, etc.
• Lead vendors consolidation initiatives on Payroll to ensure data quality and efficiency
• Support HRIS solution implementations, partnering with IT and vendors to ensure a smooth execution and no disruption to employee experience
• Support systems integrations requirement
• Support migration of legacy HR applications to Global HR Core Tools by partnering with relevant stakeholders
• Communicate HR system issues and enhancements to system owners/end users
• Act as Data Governance Gatekeeper for any system related changes

Qualifications/Requirements

Key Skills/Experience Required:

• Experience in HR process improvement and management, operations, system enhancements, and shared services; leverage lean practices to streamline HR service delivery
• Strong architecture skills with ability to ensure diverse portfolio of systems and tools integrate flawlessly to meet end user and business requirements in most effective and efficient manner.
• Strong project management skills and PM certification is a plus
• At least 5 years of general professional experience in Data Management & Systems implementation
• Experience of working across a sector/ different countries would be preferable
• University degree preferably a MBA
• Practical knowledge of SLAs and CRMs preferably ServiceNow
• Time management – ability to focus and get things done and know what business is critical; able to deal with conflicting priorities and ambiguity
• Expertise of HR technologies & design principles: Expertise in HR current and emerging technology and its implementation. Subject experts to identify core issues and correct it.