Human Resource Generalist and Office Support at Trek Bicycle

Job Description

• The Human Resources Generalist position is responsible for aligning strategic objectives with employees and management in designated business units. This role will own the recruitment process, new starter administration, on-boarding, employee relations and work closely with the country manager. You will serve as a consultant to management on human resources-related issues and act as a first line of support for staff and managers across South Africa, including retail stores. This position will also assist the Customer Service Department with inland and coastal sales support, managerial office duties which consists of answering phone lines, coordinating events onsite, and offering support to staff and customers on campus.

Key Responsibilities

• Manage monthly payroll, including updating commissions, overtime, leave and bonuses.
• Be the first point of contact for all head office and retail employees for HR-related queries and support in areas such as: labour laws, labour-related queries, Medical Aid, UIF, PAYE, Retirement Annuity, Group Health Risk.
• Own the recruitment life cycle including but not limited to - creating job requisitions on Workday, sourcing candidates, coordinating interviews, and delivering offers.
• Manage, maintain and update employee information on Workday.
• Conduct all Onboarding and Offboarding of employees including but not limited to - uploading data on Workday and the company Intranet, conduct orientation, assign equipment, etc.
• Assist employees with pay slips and leave queries.
• Manage the monthly leave planner and leave report.
• Coordinate events within the organization like Birthdays, Anniversaries, Group Rides, etc.
• Manage the office workspace and maintain its cleanliness.
• Handle office-related tasks with external suppliers
• Support the marketing department with company event
• Be the main point of contact for internal and external enquiries
• Answer office landline and transfer calls to relevant departments.
• Support Territory Managers with all dealer orders on JD Edwards
• Coordinate with the marketing department to assist with TREK U initiatives.

Requirements

• 3+ years of HR and Administration experience
• Demonstrated ability to create and maintain strong business relationships
• Able to get things done quickly, act with a sense of urgency, adapt to changing environments and maintain a positive attitude throughout
• Strong attention to detail; highly organized
• Strong communication skills
• Able to solve problems
• Knows how to provide incredible hospitality
• Compassionate
• HR background preferred