Human Resources Generalist at Mediboost

Job Summary

• Our face-paced dental marketing agency is in an exciting growth phase, and we are looking for an engaging, passionate, full time HR Generalist who is eager to contribute positively while managing the HR operations i.e., hiring and recruiting A-Player talent across the world, administering pay, benefits and leave and developing, documenting & enforcing company policies and procedures. He/she will also be running orientation and onboarding processes, serving as a main point of contact for HR- related employee concerns, implementing performance management and improvement plans, designing culture building activities and ensuring effective talent management and succession planning for the agency.
• This is a great opportunity to start and progress your career in a People function supporting 30+ team members worldwide.
• This is a full-time remote position with standard hours from Monday to Friday, 2 p.m. to 10 p.m. Sydney, Australia Time.

Role Responsibilities

• Recruitment and Onboarding
• Drive end-to-end recruitment process while collaborating with departmental managers to understand skills and competencies required for openings.
• Develop and manage job ads, posting, screening resumes, coordinating interviews, and assisting in candidate onboarding.
• Conduct or acquire background checks and employee eligibility verifications, including creation of any country specific onboarding documentation.
• Creation of employment contracts, promotion letters and other letters/documents relating to employee lifecycle.
• Implement new hire orientation and ensure that they are smoothly integrated into the organisation.
• Handle employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the appropriate staff.
• Maintain our HRIS, ensuring a high degree of accuracy and timeliness in processing all team member changes and new recruits.
• HR Policies and Procedures
• Create, update, and maintain the company's HR policies and procedures that provide effective solutions to challenges.
• Manage employee compensation, ensuring competitive pay structures.
• Administer employee benefits like health bonuses, paid time off, etc.
• Monitor the attendance of the staff through a remote monitoring software.
• Coordinate with the finance team to ensure accurate and timely fortnightly payroll processing.
• Attend and participate in employee disciplinary meetings, terminations, and investigations.
• Implement employee recognition programs.
• Design and implement training needs analysis and organisational development programs.
• Drive initiatives that motivate employees and support a positive work culture.
• Engage with staff to obtain regular feedback on the office environment and activities and enact changes to improve the business.
• Coordinate and administer the performance evaluation processes of staff.
• Resolve employee grievances effectively.
• Assist the Senior Leadership with other administration activities.
• Continually work to better our processes, spotting areas we can improve to drive our function forward.
• Proactively identify and implement process improvements to enhance HR workflow efficiency and effectiveness.
• Any other HR / administrative duties as/when required by the company.

What we are looking for

• Must possess a minimum of 5 years of experience in a HR Generalist role.
• Preferably with prior experience within a digital marketing agency, although experience at an international recruitment firm could also be considered.
• Demonstrated success in recruiting both local and international talent, ideally for digital marketing agencies.
• Exceptional academic track record. Bachelor’s degree in human resources, business administration, or a related discipline is preferred.
• Excellent verbal and written English communication skills.
• Able to prioritise complex workloads, manage time effectively and work well under pressure.
• Highly self-motivated and focused on results, with a strong commitment to accuracy and detail