Group People Technology Analyst at De Beers Group

Job Description:

• As a Group People Technology Analyst, you will play a key role in keeping our HR systems running smoothly. You’ll support daily system operations, troubleshoot issues, maintain data accuracy, and help implement small enhancements that improve the experience for our people.
• This role is essential to ensuring efficient people processes across the employee lifecycle. You’ll work closely with the People Technology team, HR colleagues, and external vendors, supporting system improvements, monitoring integrations, and keeping our technology landscape functional and user-friendly.

Technology & Systems Support

• Provide day-to-day support for HR systems, responding to user queries and troubleshooting issues. 
• Carry out routine system administration (updates, configuration changes, permissions). 
• Assist with implementing minor enhancements, including documentation and testing. 
• Maintain system documentation, knowledge articles, and user guides. 

User Experience & Continuous Improvement

• Gather user feedback, flag recurring issues, and support small user experience improvements (forms, workflows, navigation). 
• Participate in vendor discussions by providing examples, data, and feedback.

Data Governance & Compliance

• Perform data accuracy checks and work with HR teams to resolve data issues. 
• Ensure compliance with data privacy and security processes, escalating risks appropriately. 
• Support preparation of materials for governance forums. 

Systems in Operational Environments

• Support legacy and operational systems by monitoring performance and reporting issues. 
• Monitor Time & Attendance integrations and assist with troubleshooting. 
• Liaise with third-party vendors for tickets, updates, and testing. 

People Systems Administration

• Conduct routine maintenance such as permissions updates, workflow adjustments, homepage tile changes, and mass data loads. 
• Support user acceptance testing for enhancements and fixes. 
• Coordinate superuser forums: agendas, updates, actions. 

AI & Automation

• Help monitor existing AI/automation tools, logging issues and feedback.
• Support process owners in identifying simple automation opportunities. 
• Follow compliance guidelines for ethical and privacy-sensitive AI use.

Qualifications:

• Bachelor’s degree or National Diploma in a relevant field is required.
• 2–4 years’ experience in HR, HR Operations, or HR Systems support within a medium or large organisation.
• Experience working with an HRIS platform; SuccessFactors exposure beneficial but not essential.
• Solid understanding of HR processes across the employee lifecycle and how they translate into system workflows.
• Competent user of Microsoft Office (Excel, Outlook, Teams); experience with basic data handling or reporting is an advantage.
• Demonstrated ability to follow structured processes, apply quality checks, and manage confidential information responsibly.

Technical & Professional Skills

• Strong attention to detail and accuracy when working with data, transactions, or system configurations.
• Good problem‑solving ability with a willingness to explore system behaviour and learn through investigation.
• Ability to document processes, update user guides, and communicate technical information in a clear, simple way.
• Comfortable coordinating across multiple stakeholders (HR, IT, vendors) to resolve issues or support system changes.
• Customer‑focused mindset with patience and professionalism when supporting system users.

Closing Date: 11 February, 2026