Pallet Controller at Vector Logistics

Job Purpose

• To effectively oversee, manage and control the Hub’s pallets thereby minimizing pallet holding days and costs.

Key Responsibilities

Site Reconciliation

• Check the daily movement reconciliation site/depot reconciliations for the Hub for Pallet Management to ensure accountability, transparency and accurate pallet control.
• Collates and compiles a detailed Peninsula reconciliation for submission to the national office once a week.
• Review daily pallet risk report and report for Peninsula on variances to be investigated and follow-up on outstanding items.
• Ensure all suspended movements on portfolio have been addresses or treated correctly per site and report information to TEMS consultants (CHEP) at national office.
• Ensure that all sites are completing the pallet documentation properly and are completing pallet documentation for each and every delivery leaving the premises.
• Ensure monthly pallet recoveries from PBCS operations are processed, recovered and verified.

Exchange Management System (EMS)

• Analyse the daily EMS movement report from CHEP / Portfolio and SAP.
• Oversee the EMS reconciliation (CHEP / Portfolio and SAP) to ensure accuracy of pallets to be collected from various customers.
• Follow up telephonically with EMS customers and ensures drivers uplift / recover pallets for return to depot or CHEP.
• Compile EMS ageing report with comments and send to heads of depots daily.
• Investigate movements on the ageing report and provide feedback on corrective action taken.

GRV Document and Process Control

• Verify and sign off pallet slips from GRV’s daily.
• Confirm correct quantity, document references (eg POD) and GLID numbers.
• Report on pallet variances on GRV’s and follow-up on pallets not GRV’d on SAP.

EDI Control

• Verify pallet slips against the EDI file.
• Report on pallet variances against SAP and Portfolio on the EDI file.
• Follow-up / investigate on reported variances and advise the TEMS consultant (CHEP) on corrections to be made.

Physical Stock Control

• Confirm the pallet reconciliations of the physical daily pallet counts per warehouse versus the master control card on the CHEP Portfolio system and against SAP.
• Update monthly the CHEP Portfolio inventory audit with the actual physical pallet stock count and exchange customer count.
• Present management with a consolidated pallet movement reconciliation, highlighting movement variances between physical CHEP / Portfolio balance and SAP balance per site/depot.
• Assists an external CHEP audit identifying any losses bi-annually.

CHEP Account Management

• Manage the resolution of all queries on the CHEP account daily (according to effective date or quantity).
• Check and confirm CHEP invoices on a weekly basis to ensure accurate billing and that no duplications have occurred.
• Check that Replaceable Plastic Containers (RPC) crates are not billed by CHEP.
• Verify the monthly CHEP audit reports received from CHEP KAM or retrieved off Portfolio.

Crates

• Daily checking on MB58 for any duplications for credit passing or for any outstanding credits.
• Submit weekly Crate Recon to management.
• Review and investigate variances between SAP and MYCHEP system daily.

Rolltainers

• Manage the QTY of Rolltainers in circulation 100%.
• Work closely with warehouse for accurate counts for an accurate recon.
• Daily recon to manage any differences between connected parties.
• Submit weekly Rolltainer recon to management.
• Review and investigate variances between Vector and GLS system daily.

General Administration

• Raise billing documents for VCS storage and handling.
• Zero Regional Pallet, Crate & Rolltainer losses at the end of the year
• Zero Audit Findings

KPI’s

• Accuracy of pallet control.
• Accuracy of reporting.
• EMS accuracy and within parameters.
• Pallet holding days.
• Number of pallets on hand within parameters.

Key Relationships

Internal

• Operations management team.
• Transport Managers / Controllers.
• Finance department.
• Pallet uplift drivers.

External

• Suppliers and transport providers.
• Principals and Customers receiving clerks.
• CHEP (TEMS consultant, KAM, CHEP Call Centre).

Qualifications, Skills and Experience Required for the Job

Qualifications and Experience

• Diploma or at least one year certificate in Warehouse/ Logistics Management would be advantageous.
• 3 years relevant CHEP management experience in a FMCG distribution and storage environment.

Skills and Competencies

• Behavior Standards.
• Be brilliant at the basics.
• Face the brutal facts.
• Smash the silos.
• Lead with integrity, respect and energy.
• Be curious and challenge change.
• Take accountability for results.

Knowledge

• Working knowledge of SAP.
• Working knowledge of CHEP Portfolio.
• CHEP pallet management.
• Stock control.

Skills

• Planning, organization and coordination.
• Computer literacy (MS Office, SAP, Portfolio).
• Verbal and written communication.
• Interpersonal skills.
• Logical thinking.
• Problem solving.
• Analytical and evaluative thinking.

Attributes

• Initiative and assertiveness.
• Tolerance of stress and pressure.
• Attention to detail.
• Deadline driven.
• Able to priorities.
• Organizational awareness.
• High-energy self-starter as well as collaborative team player.