ICT Software Quality Specialist at National Lotteries Commission

MAIN PURPOSE OF THE JOB

• To ensure that all NLC software applications, modules, and integrations meet defined quality, reliability,security, and compliance standards. The role establishes and manages the software testing lifecycle, enforces quality assurance methodologies, and ensures alignment with ISO/IEC 25010 (Software Quality Requirementsand Evaluation), ISO/IEC 12207 (Software Lifecycle Processes), COBIT-19 BAI07, and the NLC ICT Governance Framework.

SALARY SCALE:

• Commensurate with qualifications and experience.

REQUIRED QUALIFICATIONS

• Bachelor’s degree or National Diploma in Computer Science, Information Systems, Software Engineering, or related field.
• ISTQB (International Software Testing Qualifications Board) Foundation or Advanced Certification (required).
• Certification in Agile Testing / Scrum / DevOps Quality Practices (preferred).
• ITIL Foundation and COBIT-19 certification advantageous.

REQUIRED WORK EXPERIENCE:

• Minimum 3 years’ experience in software testing and quality assurance in complex ICT environments.
• Experience developing and executing test plans, scripts, and defect management processes.
• Exposure to Agile, DevOps, and CI/CD pipelines.
• Knowledge of security and compliance testing aligned with ISO 27001 and POPIA.
• Experience working with automated testing frameworks and test management tools (Jira, TestRail, Azure

DevOps).
KEY RESPONSIBILITIES:

• Establish and maintain SQA policies, procedures, and templates aligned to ISO 250

KEY RESPONSIBILITIES:

• Establish and maintain SQA policies, procedures, and templates aligned to ISO 25010 and COBIT BAI07.
• Integrate quality checkpoints into all development and release processes.
• Develop and execute test plans and scripts for all applications and integrations.
• Identify, log, and track defects to closure and verify remediation before release.
• Implement and maintain automated test suites within CI/CD pipelines.
• Use testing tools to streamline regression and performance testing
• Define and report on quality metrics (defect rates, coverage, pass/fail ratios).
• Provide concise quality dashboards and recommendations to the CIO and project teams.
• Validate adherence to PFMA, POPIA, and ICT governance requirements.
• Support internal/external audits with verifiable testing evidence
• Partner with developers, analysts, and users during UAT and release phases.
• Train and mentor ICT teams on testing tools, methods, and best practices.
• Adaptable to fast-paced project environments.
• Percentage of software deliverables meeting quality acceptance criteria (≥ 95%).
• Reduction in post-deployment defects and rework.
• On-time completion of testing cycles per project schedule.
• Audit findings resolved and compliance with SQA standards.
• Automation coverage increase per release cycle.
• Stakeholder satisfaction with software quality and system stability.

REQUIRED COMPETENCIES AND SKILLS

• Comprehensive understanding of software testing life cycles (STLC) and methodologies.
• Proficiency in functional, non-functional, performance, security, and user acceptance testing.
• Ability to create test strategies and plans aligned to business requirements.
• Strong analytical skills for defect diagnosis and root cause analysis.
• Knowledge of ISO/IEC 25010 (software quality model) and ISO/IEC 14598 (software evaluation).
• Understanding of automated testing tools and integration with CI/CD pipelines.
• Familiarity with Agile and Waterfall development environments.
• Analytical and meticulous attention to detail.
• Proactive and results oriented.
• Strong communication and collaboration skills.
• Quality-focused mindset and professional integrity

CLOSING DATE: 24 FEBRUARY 2026