IMS Junior Administrator - Bellville at Sanlam Group

What Will You Do?

• Manage counselling allocations to IMS team from all sources
• Do member quality assessments and assist in other governance activities as it relates to member engagement
• Extraction and consolidation of member communication across various channels
• Adhoc assistance with information gather and reporting
• Manage diaries and schedule meetings and appointments
• Take minutes during meetings
• Booking and arranging travel, transport and accommodation
• Team function bookings and associated admin
• Maintenance of team leave and return to office register
• Onboarding of new staff (logging access requests on relevant platforms)
• Handling of equipment requests for the team
• Supplier liaison for catering, office consumables and services
• Collating, payment and filing of invoices
• Reminding the managers of important tasks and deadlines

What will make you successful in this role?

• Ability to assimilate data in an understandable manner for internal/external clients
• Multi-tasking and organising work efficiently to operate at optimum production and be available to support any assigned structure(s)
• Ability to build and maintain effective relationships and communicate in a professional manner and confidently in all dealings with internal/external clients

Qualification and Experience

• Tertiary qualification with minimum 2 years work experience

Knowledge and Skills

• Computer literate with proven proficiency in MS Office (Word, Excel, Access and Outlook)
• Intermediate to advanced Excel skills.
• Relevant employee benefits experience
• MIP competent and SEB Core Operational experience

Core Competencies

• Cultivates Innovation by creating new and better ways for the organisation to be successful.
• Client Focus - Building strong customer relationships and delivering customer-centric solutions.
• Drives Results - Consistently achieving results, even under tough circumstances.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.
• Resilience - Rebounding from setbacks and adversity when facing difficult situations.

Behavioural Competencies

• Ability to multi-task
• Interpersonal skills 
• Communication skills - both written and verbal