Inbound: Sales Agent at MiWay Insurance Limited

What will you do?

• The Inbound Call Centre Agent is responsible for delivering exceptional customer service to MiWay’s short‑term insurance clients. The role involves managing inbound and outbound telephonic interactions, resolving queries efficiently, providing accurate product information, and ensuring every client experience aligns with MiWay’s service standards.
• Provide clear, comprehensive, and correct product and policy information in line with MiWay standards, compliance requirements, and communication protocols.

Minimum Qualification and Experience

Minimum Qualifications

• Grade 12/Matric/NQF 4
• Regulatory Exam RE5
• FAIS

Minimum Experience

• 0-1 Years of Call Centre Sales Experience