Industrial Relations Officer at CBRE Excellerate

About the role

• We are seeking an experienced and dynamic IR Officer to provide comprehensive Industrial Relations support to our Gauteng branch. The successful candidate will play a critical role in ensuring alignment of HR/IR strategies with business objectives, driving employee engagement, managing disciplinary and CCMA matters, and ensuring compliance with all relevant labour legislation.
• This is a highly visible and strategic role requiring strong leadership, excellent interpersonal skills, and a proven track record in HR/IR.

Reporting to: HR/IR Manager

 What you will bring

• Strong Industrial Relations and HR expertise
• Strong knowledge of South African labour legislation and bargaining council agreements
• Proven experience handling CCMA cases and arbitrations
• Strong communication, negotiation, and influencing skills
• Ability to build strong relationships across all organisational levels
• Strong analytical, decision-making and problem-solving ability
• Ability to work under pressure with high levels of confidentiality and professionalism

 Inherent requirements for the position (non-negotiable)

• Matric Certificate (Certified)
• Degree or Diploma in Human Resources Management or Industrial/Organisational Psychology
• Minimum 5 years’ HR/IR experience, preferably within Security, Cleaning or Parking industries
• Minimum 5 years’ CCMA experience with proven representation track record
• Strong knowledge of LRA, BCEA, EEA and relevant Main Agreements
• Proficient in Microsoft Office Suite and HR systems
• Valid Code 08 Driver’s Licence
• Own reliable vehicle

 Additional demonstrable requirements

• Strong organisational and planning skills
• Excellent conflict resolution abilities
• Strong attention to detail
• Ability to chair disciplinary hearings and manage investigations
• Strong coaching and leadership capability
• High ethical standards and ability to maintain confidentiality
• Ability to work in a fast-paced, results-driven environment
• Strong interpersonal and stakeholder management skills

 What you will be doing

• Provide full HR and Industrial Relations support to the business
• Compile monthly management reports
• Implement and update HR policies and procedures
• Act as liaison between employees and management
• Manage disciplinary processes and hearings
• Represent the company at CCMA and Bargaining Councils
• Ensure compliance with labour legislation and internal policies
• Drive Employment Equity, Skills Development and Union engagement processes
• Assist with payroll and employee relations queries
• Manage employee records and benefits administration
• Promote a positive and productive working environment
• Liaise with external legal and CCMA representatives