Industrial Relations Officer (CPT) at Datafin Recruitment

ENVIRONMENT:

• Our client, a tourism and hospitality company offering luxury accommodation, is seeking an Industrial Relations Officer to join their team.
• The successful candidate will be responsible for supporting managers and employees with disciplinary and Labour law matters, while ensuring full compliance with applicable legislation.
• Candidates should hold a relevant tertiary qualification in Human Resources, Organisational/Industrial Psychology, or People Management, with a minimum of two years’ experience in a similar role.
• A solid understanding of HR legislation and amendments, including the LRA, BCEA, EEA, SDA, OHSA, and COIDA, is essential, while familiarity with Sectoral Determination 6 and 14 will be advantageous. Proficiency in Microsoft Office at a minimum Level 2, particularly Word, Excel, PowerPoint, and Outlook, is also required.

DUTIES:

General

• Maintain positive relationships with the managers, team members and union representatives of the products and businesses within the Company.
• Review policies and procedures within Human Resources to keep the department relevant and innovative.
• Review contracts, policies and procedures within the company to keep the company legally compliant with regards to South African Labour Laws.
• Maintain the company culture, vision, mission and values within all team members and managers.

Statutory

• Coordinate legal matters and compliance with management and ILS.
• Advise on discipline and performance management.
• Coordination, preparation, acting as charge officer or chairing of disciplinary hearings.
• Representation of the company at the CCMA and the Labour Court.
• Maintaining Human Resources legislative compliance.
• Special projects management according to Code A and Code C practices.
• Coordination of the organisation’s restructuring process.
• Employment Equity protocol and submissions to the Department of Labour requirements.
• Overseeing WCA Protocol and claims.
• Union and bargaining council protocols.
• Annual Training Report and Skills Development Plan.
• Ensure that the grievance procedures are communicated to all staff.
• Ensure that the grievance procedures are followed by all employees within the company.
• Act as final escalation of grievances that could not be sorted out earlier in the process.

Training And Development

• Organising and administering the annual Winter School Program along with the Industrial Group HR Manager.
• Ensure that the Induction Protocol is set up and followed to a standard that give their new team members the best possible entry into the company.
• Coordinate the annual review and HR Status protocol.
• Ensure that team members understand that the importance of the personal development and career development protocol.

Financial

• Ensuring that the manplans are being adhered to.
• Remain updated with all remuneration levels and salary bands.
• Note annual inflationary adjustment.
• Note annual bonus and increase protocol.

Standards, Policies and Procedures

• Input and secondary custodianship of some master policy files in conjunction with the Group HR Manager.
• Oversee annual leave planning and schedules.
• Conduct scheduled, structured, on-site HR audits of all products and business units

Staff Wellness

• With queries regarding general HR, staff wellness and benefits.
• Assist with regards to any launches of new initiatives.
• In the absence of the Employee Relations Manager:
• Coordinating the mailboxes associated with the whistle-blower hotline and grievances.

REQUIREMENTS:

Qualification:

• Applicable Tertiary Qualification in Human Resources, Organisational /Industrial Psychology or People Management.

Experience:

• Minimum of 2 years’ experience in the same or similar position
• Familiar with all legislature and amendments with regards to Human Resources (LRA, BCEA, EEA, SDA, OHSA, COIDA)
• Familiarity with Sectoral Determination 6 and 14 advantageous
• Level 2 minimum Microsoft Office (Word, Excel, PowerPoint and Outlook in particular)

ATTRIBUTES:

• Communication: Listening/Probing Comprehension
• Cognition/Thinking: Problem Solving Creative and Innovative Thinking
• Interaction with others: Influencing Others, Teamwork
• Personal effectiveness: Adaptability and Flexibility, Attention to Detail/Quality, Ethics and Integrity, Tact 
• Skills/Leadership: Coaching And Mentoring, Fiscal Accountability, Staff Management, Strategic Vision