Information Consultant REF: eRKC IC 02/2024 at HSRC

Minimum Requirements

• Bachelor of Information Studies or equivalent degree plus at least 5 years’ experience or an Honours / or equivalent degree with at least 3 - 4 years’ experience in the field of librarianship.
• Experience in an academic or research library environment. Experience in the Social Sciences research environment will be an added advantage.
• Solid knowledge and experience in the use of academic electronic information resources.
• Experience in training users on the use of information databases, bibliographic management tools and information research methodologies.
• Working knowledge of MS Office.
• Proficiency in speaking and writing English.
• Good communication skills and a client satisfaction orientation.
• Ability to work well in a team, as well as under pressure.

Duties & Responsibilities

The following are the key responsibilities of the Information Consultant position:

• Maintain an embedded relationship with and provide ongoing support to researchers by conducting thorough literature searches, sourcing information materials, and attend to reference enquiries.
• Provide current awareness service by conducting environmental scanning and alerting researchers to resources and services according to their subject areas.
• Provide information literacy training, including training on the use of electronic resources.
• Contribute towards the development of the HSRC’s Information Resource Collection.
• Assist with the academic impact assessment of HSRC authored research outputs.
• Contribute to the marketing of eRKC products and services.
• Raise awareness about solutions and services offered by the Information Services Unit.
• Identify new practices as part of growth and business practice improvement.
• Achieve own personal development plan with the focus on continuous development and contribute to the development of other colleagues in the eRKC.