Infrastructure Manager at Games Global

Responsibilities

• The role shall involve delivering the following to the company’s gaming platform whilst adhering to the requirements of operating in regulated markets:
• Strategic Planning
• Resource Allocation
• Capacity Planning
• Monitoring and Optimization
• Overall operations to ensure the Gaming Platform remain:
•  Reliable
• Stable
• Secure
• Cost-effective
• Staff Management
• Management of staff in within the DevOps and SysOps teams
• Conducting Performance reviews
• Setting individual MBOs
• Mentoring and coaching
• Day to day management of staff:
•  Prioritizing workloads
• Ensure staff adhere to deadlines
• Resolving conflict
• Staff wellbeing
• Documentation and Procedures
• The Infrastructure Manager shall ensure the following are kept up to date:
• Infrastructure Procedures.
• IP Addresses are manged and maintained.
• Network diagrams are maintained with version control.
• Ensure change management is adhered to.
• Support for ISO 27001 certification.
• Supplier Relationships
• The Infrastructure Manager shall maintain a good working relationship with suppliers and venders whilst ensuring SLAs are met and issues are dealt with to the satisfaction of Games Global.
• Cost shall be scrutinized to ensure Games Global suppliers remain competitive.
• Operational
• The Infrastructure Manager shall ensure that staff adhere to all the company’s policies and procedures whilst performing routine tasks, including but not limited to:
• User account management
• DNS records
• Commissioning and decommissioning of servers
• OS and application patching
• Certificate renewals
• Change management
• Storage expansion
• Content delivery

Qualifications

Who are we looking for?

• We are looking for a seasoned Infrastructure manager with experience in managing teams across different locations.
• Capable of leading, motivating, and managing a team of IT professionals.
• Mentoring and developing team members to enhance their skills and performance.
• In addition to being an excellent people manager, technical expertise in Systems administration, Networking, and Software & Hardware experience in both Windows and Linux is required.
• Experience in handling large-scale Virtualized environment and systems in regulated jurisdictions is required.
• Experience in planning and execution of projects related to infrastructure, virtual servers, migrations, etc is required. 
• Ability to develop project plans, set milestones, and ensure timely completion.
• Future Planning experience
• Ability to foresee future infrastructure needs and plan accordingly
• Documentation management experience required
• Proficiency in creating detailed technical documentation and reports