Fresh Jobs at Games Global

Responsibilities

What will you be doing?

• Help implement, and manage CI/CD processes for custom-developed applications using Git, Jenkins, or similar tools.
• Deploy, automate, and maintain cloud infrastructure across AWS and Azure platforms, ensuring scalability, performance, and resilience.
• Manage container orchestration systems using Docker and Kubernetes (EKS), optimizing deployments and scaling.
• Use Helm charts for managing Kubernetes applications, streamlining updates and deployments.
• Monitor and troubleshoot applications and infrastructure, employing automation to preemptively address potential issues.
• Collaborate with development and other teams.
• Strive for the reduction of toil and the continuous improvement of the stability of our systems.

Qualifications

Who are we looking for?

• 3+ years of experience as a DevOps Engineer or Platform Engineer or SRE (Site Reliability Engineer).
• Hands on experience with AWS, Kubernetes (EKS), and Helm.
• Must have working experience with Production Systems
• Must also be experienced with working with Infrastructure as Code - Terraform / Cloud formation / Plumi / DSL
• Good solid foundation knowledge with networking in AWS, including VPCs, transit gateways, Route 53, and load balancers.
• Experience working with monitoring and alerting stacks.
• Problem-solving skills and the ability to work independently or as part of a team.

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Job Description
Overview

• The Senior Machine Learning Engineer will work alongside team members to enhance our range of analytical solutions. The ideal candidate should possess deep expertise in machine learning, data analysis, and software engineering, and will take the lead in designing, developing, and deploying advanced machine learning models. You will collaborate closely with cross-functional teams to drive innovation and enhance our products and services.

Responsibilities

• Communication & presentation skills
• The role requires the ability to communicate with clear consistent techniques to our internal and external customers, customising communication based on audience.
• Machine Learning and Data Science Concepts
• This role will require working understanding of maths and data, how to apply to data science and machine learning toolsets and approaches.
• Games and Commercial Environment
• The role requires the ability to understand the environment we are working and delivering in understanding and anticipating the questions and gaps in customer questions, promoting insights you can add value to the conversation.
• Data Governance
• The role requires understanding of what the business requires in terms of data ownership, data governance and data security and for us to adhere to these practices, extending where necessary.

Qualifications

• 5+ years of professional experience in machine learning or data science.
• Bachelor’s or Master’s degree in Computer Science, Engineering, Mathematics, Statistics, or a related field
• Proven experience with advanced machine learning frameworks such as TensorFlow, PyTorch, or scikit-learn.
• Advanced experience with SQL Server/Snowflake.
• Strong software development experience in languages such as Python, R, or Java.

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Responsibilities

Key Responsibilities:

Functional Testing of our world-class slot games

• Detect and Track defects
• Preparation and planning
• Prepare software and test environment
• Adhere and optimise standards and processes
• Complete, review and improve documentation
• Stakeholder Management
• Coaching and mentoring

Qualifications

What are we looking for?

• At least 4 years IT testing experience
• AI/ML working experience is also required. 
• Full understanding of a SDLC
• Ability to troubleshoot with assistance
• Leadership experience required - mentoring and coaching exposure.  
• Entry Level Testing Certification OR
• ISTQB Foundational level certification required. 
   

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Job Description
Overview

• We are looking for a Senior Developer to provide technical leadership to analyse, design and produce quality software and documentation by adhering to and improving the teams standards and best practices. Supports team alignment with organizational initiatives and objectives whilst safeguarding the architecture and growing product awareness.

Responsibilities

Developed and maintained software:

• Analyses requirements and creates an appropriate software design, in conjunction with other Developers, according to best practice and organizational initiatives and objectives across product, where required.
• Assist and guide team members with their requirement analysis and design across product, where required.
• Creates appropriate task estimates and reviews them with the team. Supports the team in task estimation reviews.
• Develops and releases software as per the team standards and processes to meet the defined specifications or requirements within the agreed time.
• Ensures that the development or maintenance performed does not compromise the quality or functionality of the software.
• Communicates status and escalates on risks and issues appropriately and timeously.
• Comprehensively creates and maintains documentation of the software and system design and implementation, according to documentation standards.
• Develop, maintain, adhere to and oversee application of development and documentation standards, and team processes.
• Collaborating with senior colleagues in creating and maintaining the team’s SDLC.
• Provides technical leadership in understanding the project complexity, scope, and risk for your product.
• Acquire and maintain in-depth knowledge of your product and understand it’s internal and external dependencies.

Software Quality:

• Takes full ownership of quality by working with the QA team to ensure the test plans are of a high quality and cover the full scope of development.
• Actively review and fix all defects found as per the defined quality standards.
• Actively drives the improvement of the team's quality standards and processes in keeping abreast of industry and emerging technologies.
• Help others improve the quality of their work.
• Facilitates team code reviews with the view to improve the quality of the team's software and upskilling of other team members.

Knowledge sharing:

• Readily shares knowledge when tasked or approached.
• Proactively shares knowledge within the team and with key stakeholders.
• Proactively shares knowledge about the operational environment.

Safeguarding Architecture:

• Works with other senior developers and architects to create and maintain the architectural vision for the team's products.
• Seeks to understand the business drivers for the team's products and ensures that the architectural vision and design solution align with these business drivers.
• Good understanding of the product lifecycle, including on production environments and operational overheads.
• Ensures the team's products use appropriate technologies and stay abreast of new technologies which could be leveraged to improve the product offering.

Support and Maintenance:

• Provides support for product related issues in production with appropriate amount of urgency, while quickly identifying the problem scope.
• Provide effective and timely feedback on support issues.
• Provides support to dependent teams.

Growth of people:

• Agrees coaching strategy with team leadership and plays an active role in the coaching, be this technical coaching or mentorship.

Qualifications

• Diploma or Bachelor's or master's degree in computer science, or a related field.
• Proven track record of building Software Products.
• 5 Years Software Development experience.
• Software Development.
• Effective Communication.
• Strategic Thinking.
• Continuous Learning.
• Understanding of code design patterns.
• Data Analysis (Optional).
• Cloud: AWS / Azure (Optional).
• Knowledge of AI and or ML (Optional).
   

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Job Description
Overview

• The Product Delivery team plays a pivotal role in orchestrating seamless software and game releases together with ongoing support & maintenance of our diverse range of platforms, products, games, and software. This dedicated team also takes charge of customer support tickets, demonstrating a commitment to customer satisfaction. Their expertise extends to the management of bespoke software tailored for the efficient delivery of games and related content to both Staging and Production systems.
• As an IT Software Engineer, you will be responsible for the planning, installation, configuration and monitoring of all production & testing environments. You will be required to deploy agile and scheduled software releases and changes to the environments. You will be required to on-board new customers.
• In addition you will also be responsible for incident prioritization, troubleshooting and resolution, providing solutions on all incidents while adhering to the high level of service our clients are accustomed to.
• There will be an element of mentorship for junior engineers. There is also a requirement to be available for scheduled and emergency work outside of normal working hours.

Responsibilities

• Ensure all Production and UAT environments are effectively monitored.
• Ensure seamless on boarding on new customers.
• Contributing to improve the product & team through collaboration, Innovation, automation, and process improvements.
• Ownership of technical projects by providing technical expertise, implementing efficient solutions, ensuring minimal risk and communicating all required information and key milestones to relevant stakeholders.
• Provide mentorship and training to new engineers and new starters.
• Plan software releases and configuration processes to ensure minimal risk and product downtime.
• Creating and updating documentation for team processes and supported products.
• Deploy all scheduled software releases and configuration changes taking every precaution to minimize risk and product downtime.
• Analyse and understand logged incidents with a strong technical and commercial awareness to prioritise and respond effectively within agreed SLA targets.
• Provide effective, efficient, and professional solutions to all customers’ queries or concerns.
• Achieve key performance indicators and customer satisfaction metrics.
• Provide support and deployment functions outside of normal working hours when required.

Qualifications

Experience with:

• Windows and SQL Server
• IIS Web Server
• F5 Load Balancers
• Powershell
• C# / .NET / Node / Vue JS
• F5 Certified BIG-IP Administrator
• Onboarding new customers
• Deploying to gaming environments
• Customer service
• SQL Microsoft Certified Solutions Expert (MCSE)
• Industry Experience or relevant qualification
   

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Job Description
Overview

• As a Frontend developer in this team you will analyse, design and produce quality software and documentation under minimal supervision as per agreed specification by adhering to and improving the defined team standards and best practices while actively engaging with the team.

Responsibilities

• Knowledge sharing
• Readily shares knowledge when tasked or approached.
• Proactively shares knowledge within the team.
• Analyses requirements and creates an appropriate software design, in conjunction with Technical Lead and Senior Developers, according to best practice.
• Creates appropriate estimates and reviews them with seniors and the team.
• Develops and releases software as per the team standards and processes to meet the defined specifications or requirements within the agreed time.
• Ensures that the development or maintenance performed does not compromise the quality or functionality of the software.
• Communicates status and escalates on risks and issues appropriately and timeously.
• Comprehensively creates and maintains documentation of the software design and implementation, according to documentation standards.
• Contributes to the improvement of the team's development standards and processes.
• Test your software as per the team's software quality charter.
• Make sure your software does what it supposed to do as per the defined specification.
• Test all changes you made and ensure that existing functionality works as expected.
• Takes full ownership of quality by working with the QA team to ensure the test plans are of a high quality and cover the full scope of development.
• Actively review and fix all defects found as per the defined quality standards.
• Contributes to the improvement of the team's quality standards and processes.
• Help others improve the quality of their work.
• Provides support for product related issues in production with appropriate amount of urgency, while quickly identifying the problem scope.
• Provide effective and timely feedback on support issues.
• Provides support to dependent teams.

Qualifications

• Relevant technical skill.
• Understand the SDLC.
• Appropriate problem-solving skills.
• Effectively prioritize.
• Effective time management.
• Work under pressure.
• Software analysis and design skills.
• Good written and verbal communication skills
• Relevant system troubleshooting ability.
• Minimum 3-year relevant qualification and at least 2 years software development experience OR
• Relevant 1 year certification and at least 4 years software development experience
• OR Minimum 5 years software development experience
   

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Responsibilities

• The role shall involve delivering the following to the company’s gaming platform whilst adhering to the requirements of operating in regulated markets:
• Strategic Planning
• Resource Allocation
• Capacity Planning
• Monitoring and Optimization
• Overall operations to ensure the Gaming Platform remain:
•  Reliable
• Stable
• Secure
• Cost-effective
• Staff Management
• Management of staff in within the DevOps and SysOps teams
• Conducting Performance reviews
• Setting individual MBOs
• Mentoring and coaching
• Day to day management of staff:
•  Prioritizing workloads
• Ensure staff adhere to deadlines
• Resolving conflict
• Staff wellbeing
• Documentation and Procedures
• The Infrastructure Manager shall ensure the following are kept up to date:
• Infrastructure Procedures.
• IP Addresses are manged and maintained.
• Network diagrams are maintained with version control.
• Ensure change management is adhered to.
• Support for ISO 27001 certification.
• Supplier Relationships
• The Infrastructure Manager shall maintain a good working relationship with suppliers and venders whilst ensuring SLAs are met and issues are dealt with to the satisfaction of Games Global.
• Cost shall be scrutinized to ensure Games Global suppliers remain competitive.
• Operational
• The Infrastructure Manager shall ensure that staff adhere to all the company’s policies and procedures whilst performing routine tasks, including but not limited to:
• User account management
• DNS records
• Commissioning and decommissioning of servers
• OS and application patching
• Certificate renewals
• Change management
• Storage expansion
• Content delivery

Qualifications

Who are we looking for?

• We are looking for a seasoned Infrastructure manager with experience in managing teams across different locations.
• Capable of leading, motivating, and managing a team of IT professionals.
• Mentoring and developing team members to enhance their skills and performance.
• In addition to being an excellent people manager, technical expertise in Systems administration, Networking, and Software & Hardware experience in both Windows and Linux is required.
• Experience in handling large-scale Virtualized environment and systems in regulated jurisdictions is required.
• Experience in planning and execution of projects related to infrastructure, virtual servers, migrations, etc is required. 
• Ability to develop project plans, set milestones, and ensure timely completion.
• Future Planning experience
• Ability to foresee future infrastructure needs and plan accordingly
• Documentation management experience required
• Proficiency in creating detailed technical documentation and reports

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Responsibilities

What will you do?

• Database Management:
• Install, configure, and maintain SQL Server instances to support business applications.
• Monitor the health and performance of database systems, identifying and resolving issues to maintain uptime and efficiency.
• Implement automation for routine maintenance tasks to enhance system performance and reduce manual effort.
• Database Development and Optimization:
• Develop complex SQL queries, stored procedures, and functions to support various business requirements.
• Collaborate with software developers to integrate database functions into applications and to provide SQL-related support.
• Conduct code reviews and provide feedback to ensure high-quality database solutions.
• Security and Compliance:
• Implement security measures to protect sensitive data and database systems.
• Ensure adherence to data protection regulations and internal policies through regular audits and assessments.
• Develop and maintain documentation for security practices and procedures.
• Performance Tuning:
• Analyze and troubleshoot database performance issues, implementing solutions to optimize system performance.
• Adjust database configurations and optimize SQL queries to enhance responsiveness and efficiency.
• Utilize indexing and other optimization techniques to improve query execution times.
• Backup and Recovery Planning:
• Develop and execute comprehensive backup strategies to ensure data protection and availability.
• Conduct regular recovery tests to validate backup processes and minimize potential data loss.
• Maintain data integrity through consistent monitoring and validation of backup processes.
• Collaboration and Communication:
• Work with various teams to understand their data needs and provide appropriate database solutions.
• Communicate effectively with stakeholders to keep them informed of database-related updates and issues.
• Document database configurations, processes, and policies to maintain clear and accessible records.
• Cloud Integration (Preferred):
• Manage SQL Server databases within AWS cloud environments, utilizing services such as RDS and EC2.
• Assist in planning and executing the migration of databases from on-premises systems to the cloud.
• Optimize database performance in cloud settings and ensure effective integration with cloud-based applications.
• Operational Requirement:
• In-Hours Hotseat:
• Serve as the primary point of contact for urgent database-related issues during regular business hours.
• Respond promptly to high-priority incidents and coordinate with other team members to ensure swift resolution.
• Monitor database systems closely and proactively address potential problems to minimize disruptions.
• After-Hours Standby:
• Be available on a rotational basis for after-hours support to address critical database incidents that may arise outside regular working hours.
• Provide timely and effective responses to after-hours alerts to maintain system availability and performance.
• Coordinate with the IT team and other stakeholders to manage and resolve after-hours issues as required.
• This requirement ensures that our database infrastructure remains reliable and available, supporting the continuous operation of the organization’s critical business processes.

Qualifications

Who are we looking for?

• Education: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Experience: 3-5 years as a Database Administrator with expertise in SQL Server.
• Technical Proficiency:
• In-depth knowledge of SQL Server versions 2014 through 2019.
• Knowledge of working with "Availability groups" and "Recovery Models"
• Advanced skills in T-SQL and experience with database performance tuning and optimization.
• Familiarity with database development and scripting practices.
• Understanding of database security protocols, backup strategies, and disaster recovery processes.
• Experience with AWS or Azure cloud services is highly advantageous.
• RDS, EC2, and S3,

Key Competencies:

• Strong analytical and problem-solving capabilities.
• Effective communication and interpersonal skills.
• Detail-oriented with a strong focus on organization and process.
• Ability to manage multiple priorities and projects concurrently.
• Willingness to continuously learn and adapt to evolving technologies and methodologies.
   

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The overall objective of this role is to model the statistics and mathematics for the products

Responsibilities

Provide support for the mathematical queries

• Respond quickly and professionally to queries relating to game maths 
• Performs investigations into the game's performance 
• Research & Develop New tools and Processes 
• Improve on the existing set of tools within the maths society to automate and streamline processes
• Educate and share knowledge society members on new and improved tools and processes. 
• Develop Mathematical Models:
• Create theoretical solution to fully understand the statistical characteristics of the game 
• Complete all documentation with accuracy 
• Build simulations to check and ensure accuracy 
• Create XML configuration for the game service to implement functionality of the game 

Game Design 

• Monitor industry trends 
• Iterate design to ensure that the intended player experience is achieved 

Behavioral outputs:

• Adaptability resilience 
• Decision making quality 
• Collaborative relationships 
• Drives results 
• Communicates and influences effectively 
• strategic mindset 
• Develops talent 
• Resourceful and improving 

Skills required: 

• Advanced mathematical and problem solving 
• Intermediate experience with mathematical and statistical modeling 
• Basic domain and product knowledge 
• Basic experience with Excel and C#

Qualifications

• Degree in Mathematics/extensive math modules/statistics 

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Job Description
Overview

• We are seeking a dynamic Talent Coordinator to join our global team. In this role, you will provide essential support and coordination, contributing to the development of a vibrant talent ecosystem. Your efforts will help foster a culture where potential is nurtured, and excellence is realized across our organization.
• If you are passionate about talent development and thrive in a fast-paced, collaborative environment, we want to hear from you!

Responsibilities

• Adminstrative Support
• Update and maintain user data, courses, and other content within Games Global University.
• Generate and analyse reports from Games Global University to monitor user engagement and effectiveness of training programmes.
• Collaborate with subject matter experts and Talent Partners to create innovative, and engaging course content for Games Global University.
• Learning and Development Coordination
• Coordinate logistics for training sessions, workshops, and other learning events.
• Manage registration processes, track attendance, and handle feedback collection for continuous improvement of programmes.
• Support the development and implementation of learning and development initiatives and schedules.
• Coordinate logistics for training such as securing venues, managing technology needs, and preparing materials.
• Collect feedback from programme participants and trainers to assess the effectiveness of training sessions.
• Games Global University management and optimisation:
• Oversee the daily operations of Games Global’s learning management system – Games Global University.
• Ensure the system is functioning properly, troubleshoot issues, and liaise with IT support or vendors as needed.
• Games Global University management and optimisation:
• Oversee the daily operations of Games Global’s learning management system – Games Global University.
• Ensure the system is functioning properly, troubleshoot issues, and liaise with IT support or vendors as needed.
• Adhoc duties
• Assist the team with the roll-out and development of other Talent initiatives such as career mapping, the global graduate programme, and the mentoring programme.
• As required, assist the global Talent Acquisition Team with the coordination of interviews, preparation of offer documentation, and assist with pre-screening of candidates.
• Any other duties as required.

Qualifications

• HR experience or a relevant qualification.
• Proficieny user of MS Office packages including Word, Outlook, Excel & PowerPoint.
• Experience of working with eLearning authoring tools
• Understanding of talent management processes
• Understanding of recruitment processes