Insurance Administrator at Faircape Group

Job Description

To administer all Faircape Group (Residential & Commercial) insurance claims. This will include the insurance policies taken out for Body Corporates and act as liaison between Faircape Group and the insurance broker

Duties will include, but are not limited to:

• Verifying that all claim information is appropriate for a claim
• Liaise with Portfolio managers or clients to notify to submit claims
• Manage claims from receipt and submission until settlement
• Liaison between suppliers, accounts and insurers to collate all documentation and settle claims as speedily as possible
• Log claims with insurers, on database and monitor their status
• Managing and maintaining records of all claim information for all to have access to, for updates
• Coordinate with all claimants to resolve all customer and insurance issuers
• Arrange for claim settlement and excesses to be finalised with the appropriate departments
• Follow up with brokers for updates on claims
• Consolidated summary of annual insurance - ensuring that the schedule balances
• Analysis of each building to determine insurance rating
• Ensure valuations are done and tie back to insurance cover
• Compiling of monthly reports, i.r claims, renewals and valuations

Requirements

Qualification:

• Matric 
• Obtain an FSB recognized qualification will be highly advantageous
• FAIS Regulatory examination for Representatives (RE5) is highly advantageous

Experience & Knowledge:

• 3 years of proven experience in a similar insurance role 

Skills & Attributes:

• Excellent computer literacy
• Strong excel/spreadsheet skills and familiar with google suite would be an advantage
• Excellent administrative skills
• Customer service orientated
• Good written and verbal communication skills
• Data handling skills
• Numerical ability
• Proven organisational skills
• Attention to detail
• Able to perform under pressure and deadline driven

Specific Requirements:

• Clear health record
• Clear credit record
• No criminal record
• Written employment references preferable
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job