Jobs at Faircape Group

The Faircape Group has an exciting opportunity for a Senior Credit Controller (Debtors & Invoicing) to be involved with the accounting of our various portfolio within the group. The incumbent will report directly to the HOD:  Debtors & Invoicing.

Responsible for reconciliation of debtor accounts, resolution of any queries or issues with debtor statements, production of accurate and timely debtor statements, reports and reconciliations, invoicing and billing for recurring & once-off invoices for various entities within the group.  Rent roll reconciliations, show changes from month to month, and debit order reconciliations show changes from month to month

Duties include but are not limited to the following:

Debtors

• Telephonic Collections/ Email reminder letter 
• Reconciliation of debtors accounts
• Complaints and queries 
• Levy clearance consents
• Invoices, credit notes & refunds
• Liaising with Attorneys
• Outstanding debt 
• Bad debt handover
• Follow up and daily maintenance of age analysis
• Statements

Invoicing

• Once off invoices for various entities as per procedure
• Customer receipts, deposits and payments 
• Allocation of customer receipts, deposits and payments to correct
• Capturing of any new recurring monthly invoices as per requests for new agreements
• Opening of new Customer Accounts as per Procedure
• Invoice/Billing reconciliation showing changes and comparing the Google sheet to the actual invoices on We Connect U
• Filing
• Perform ad hoc assignments as directed

Debit Order

• Monthly upload of all debit order clients to the Bank
• Monthly Debit Order reconciliation for various entities comparing prior month to current
• Updating debit order banking details for new client's on We connect U and bank
• Ensuring the reconciliation with variance notes are submitted in the agreed timeframes
• Ensuring the Bank upload, and reconciliation ties back to each other as per procedure
• Ensure all unpaid debit orders are contacted as per procedure and check bank error report for unpaid reasons to advise clients

Cashbook

• Capturing of all receipts and debit orders
• Capturing declined debit orders and resubmission of Debit orders
• Allocation of receipts
• Capturing of deposits/receipts 
• Daily capturing of receipts
• All queries are concluded on a daily basis
• All emails are attended to

Qualifications:

• Minimum NQF6 - National Diploma in Accounting essential 

Experience and Knowledge:

• 3 years experience in debtors and invoicing
• Accounts payable and accounts receivable processes and bank reconciliations
• Solid knowledge of the debtors function, bank reconciliations and payment function 
• Sound accounting knowledge
• Strong spreadsheet skills (Online Google Excel Sheets) 

Skills and Attributes

• Computer literate (experience in Google Drive, Sheets and Docs preferable)
• Excellent communication skills
• Able to perform under pressure
• Deadline driven
• Must be accurate 
• Attention to detail

Specific Requirements

• Solid and positive references
• Clear health record
• Clear credit record
• No criminal record
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing the job

go to method of application »

Job Description

To administer all Faircape Group (Residential & Commercial) insurance claims. This will include the insurance policies taken out for Body Corporates and act as liaison between Faircape Group and the insurance broker

Duties will include, but are not limited to:

• Verifying that all claim information is appropriate for a claim
• Liaise with Portfolio managers or clients to notify to submit claims
• Manage claims from receipt and submission until settlement
• Liaison between suppliers, accounts and insurers to collate all documentation and settle claims as speedily as possible
• Log claims with insurers, on database and monitor their status
• Managing and maintaining records of all claim information for all to have access to, for updates
• Coordinate with all claimants to resolve all customer and insurance issuers
• Arrange for claim settlement and excesses to be finalised with the appropriate departments
• Follow up with brokers for updates on claims
• Consolidated summary of annual insurance - ensuring that the schedule balances
• Analysis of each building to determine insurance rating
• Ensure valuations are done and tie back to insurance cover
• Compiling of monthly reports, i.r claims, renewals and valuations

Requirements

Qualification:

• Matric 
• Obtain an FSB recognized qualification will be highly advantageous
• FAIS Regulatory examination for Representatives (RE5) is highly advantageous

Experience & Knowledge:

• 3 years of proven experience in a similar insurance role 

Skills & Attributes:

• Excellent computer literacy
• Strong excel/spreadsheet skills and familiar with google suite would be an advantage
• Excellent administrative skills
• Customer service orientated
• Good written and verbal communication skills
• Data handling skills
• Numerical ability
• Proven organisational skills
• Attention to detail
• Able to perform under pressure and deadline driven

Specific Requirements:

• Clear health record
• Clear credit record
• No criminal record
• Written employment references preferable
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job

go to method of application »

The services of an experienced, compassionate Registered Nurse (Shift Leader - Night & Day Shift) are required. The successful incumbent will administer care to patients inclusive of frail, subacute, mental health and assisted living at Tokai Estate.

If you wish to occupy this station in a dynamic, and collaborative environment with a Multidisciplinary Team (MDT) of primary and allied healthcare professionals, then this is a remarkable career opportunity. To provide the highest level of care possible, we continuously invest in skills development with both internal and external training programs.

Should you wish to make a difference everyday, then this is an opportunity not to be missed.

Duties include but are not limited to:
Clinical handover

• Do morning handover according to ISBAR procedure with Shift leader on opposite shift and may delegate handover to duty Sr according to allocation
• Ensure all reporting up to date for handover and all information checked when receiving handover

Administration and reporting

• Daily reporting to the NSM on any interventions during the shift
• Thorough reporting during shift change
• Follow up on new scripts and phone the pharmacy to arrange
• Follow up on DR’s appointments
• Follow up on all tests (blood, urine) and receive results.
• Do adjustments to medicine and care plans on our internal system.
• Incident reporting
• Report IOD to HR and NSM
• Summary report / non charting auditing 

Staff allocation and management 

• Allocate staff on shift according to patient needs and operational requirements
• Ensure full complement of staff on duty
• Performance appraisals with staff
• Promote sound relationships and motivation in team members
• Assist with topic specific training
• Ensure only fully orientated and approved agency staff is on duty 

Medication 

• Manage medication administration to the residents as per allocation
• Monitoring of scheduled drugs 
• Weekly drug checks 
• Ensure all blister packaged medication is available on the trolley, checked and signed by 2 Registered Nurses.  
• Manage any adverse effects by contacting Dr immediately for intervention and further treatment orders.

MDT and Interaction with Professionals 

• Regular MDT meetings with in-house healthcare support team
• Regular meeting with outside healthcare professional and amend care plans and system upon their recommendation of specific resident  

Resident admissions and Discharges 

• Manage all admissions to the unit with the HCA and ensure all relevant requirements are in place and admission allocated to specific people  
• Manage all documentation for admission, progress and discharge in sub-acute facility with HCA 
• Assessment of patient upon admission
• Draw up person centered care plan 
• Contact with medical doctors and families
• Organise medication for patients and follow up on scripts at discharge 
• Manage discharge process with family and residents 

Clinical tasks
Responsible for all clinical functions as pre scope of Practice of a Registered Nurse, this includes but is not limited to:

• Wound care, pressure care, ostomy care
• Managing skin lesions
• Catheter care including flushing intervention
• Weighing patients on admission and according to care plan 
• Do regular resident rounds to monitor that every resident is receiving the cre required and that quality care for all tasks is maintained
• Assess patients on specific areas of concern and adjust the care plan as needed
• Ensure that Dr’s prescriptions and physio recommendation are carried out and included into the nursing care plan
• Consult with the NSM re any clinical concerns or quality of care issues 

Risk management 

• Educate and manage staff on health and safety related issues
• Maintain effective infection control practices 
• Manage the prevention and reporting of incidents 
• Liaise with Housekeeper Supervisor on any housekeeping and laundry concerns 

Emergency and deaths 

• Follow policy in the case of panic button alerts
• Act according to patient’s living will in case of emergency or resuscitation 
• Phone emergency services immediately for village emergencies 
• Phone Dr of resident in case of emergency
• Phone family in the case of death to inform them in a calm and dignified manner
• In the case of a death, phone the undertaker
• Liaise with the family regarding the resident’s belongings and any other arrangements, including memorial at the HCC (if applicable) 

Stock management 

• Manage the overnight stock cupboard, ensure all used stock is charged to the resident account
• Overnight cupboard - assist the HCA to count stock daily on stock sheet 
• Daily check of the emergency trolley, ensure it is securely locked and only to be used during a life threatening situation

Catering

• Check trays and diet list and approve
• Ensure that the Food Ambassador performs duties according to job description
• Confirm meal sheets, cancellations and new admissions are correctly added 
• Handle all food related complaints and refer to the Food Services Manager
• Control cancellations 

Requirements

• Qualifications - SANC registered as a Registered Nurse. Up to date BLS.
• Experience and Knowledge - Dementia care, frail care, relevant experience of taking charge of a shift, sub acute, palliative care, rehab, strokes, orthopedic, care for patients with IV therapy.
• Skills - Strong interpersonal skills, professional communication, ability to work under pressure, managerial skills, making sound decisions, proactive, organisational skills, computer literate, professional, focused, fluent in English.
• Attributes - Well spoken, neat, compassionate, well presented, be able to converse with people on different levels - staff, families, MDT and other professionals coming into the facility.  Assists the Nursing Manager in meeting regulations as well as company policies and procedures. 
• Working Hours - Normal working days are Monday to Sunday. You will be required to work 16.25 shifts per month. Night shifts are from 19h00 to 07h00. 

Benefits:

• Salary on offer from R 38,000.00 Cost to Company per month.

go to method of application »

Duties include but are not limited to:
Clinical handover

• Do morning handover according to ISBAR procedure with Shift leader on opposite shift and may delegate handover to duty Sr according to allocation
• Ensure all reporting is up to date for handover and all information is checked when receiving a handover

Administration and reporting

• Daily reporting to the NSM on any interventions during the shift
• Thorough reporting during shift change
• Follow up on new scripts and phone the pharmacy to arrange
• Follow up on DR’s appointments
• Follow up on all tests (blood, urnite) and receive results.
• Do adjustments to medicine and care plans on our internal system.
• Incident reporting
• Report IOD to HR and NSM
• Summary report / non-charting auditing 

Staff allocation and management 

• Allocate staff on shift according to patient needs and operational requirements
• Ensure full complement of staff on duty
• Performance appraisals with staff
• Promote sound relationships and motivation in team members
• Assist with topic specific training
• Ensure only fully orientated and approved agency staff is on duty 

Medication 

• Manage medication administration to the residents as per allocation
• Monitoring of scheduled drugs 
• Weekly drug checks 
• Ensure all blister packaged medication is available on the trolley, checked and signed by 2 Registered Nurses.  
• Manage any adverse effects by contacting Dr immediately for intervention and further treatment orders.

MDT and Interaction with Professionals 

• Regular MDT meetings with the in-house healthcare support team
• Regular meetings with outside healthcare professionals and amend care plans and systems upon their recommendation of a specific resident  

Resident admissions and Discharges 

• Manage all admissions to the unit with the HCA and ensure all relevant requirements are in place and admission allocated to specific people  
• Manage all documentation for admission, progress and discharge 
• Assessment of patient upon admission
• Draw up person-centered care plan 
• Contact medical doctors and families
• Organise medication for patients and follow up on scripts at discharge 
• Manage discharge process with family and residents 

Clinical tasks
Responsible for all clinical functions as pre scope of Practice of a Registered Nurse, this includes but is not limited to:

• Wound care, pressure care, ostomy care
• Managing skin lesions
• Catheter care including flushing intervention
• Weighing patients on admission and according to care plan 
• Do regular resident rounds to monitor that every resident is receiving the care required and that quality care for all tasks is maintained
• Assess patients on specific areas of concern and adjust the care plan as needed
• Ensure that Doctor’s prescriptions and physio recommendations are carried out and included in the nursing care plan
• Consult with the NSM regarding any clinical concerns or quality of care issues 

Risk management 

• Educate and manage staff on health and safety-related issues
• Maintain effective infection control practices 
• Manage the prevention and reporting of incidents 
• Liaise with Housekeeper Supervisor on any housekeeping and laundry concerns 

Emergency and deaths 

• Follow policy in the case of panic button alerts
• Act according to the patient’s living will in case of emergency or resuscitation 
• Phone emergency services immediately for village emergencies 
• Phone Doctor of resident in case of emergency
• Phone family in the case of death to inform them in a calm and dignified manner
• In the case of a death, phone the undertaker
• Liaise with the family regarding the resident’s belongings and any other arrangements, including a memorial at the HCC (if applicable) 

Stock management 

• Manage the overnight stock cupboard, ensure all used stock is charged to the resident account
• Overnight cupboard - assist the HCA to count stock daily on the stock sheet 
• Daily check of the emergency trolley, ensure it is securely locked and only to be used during a life-threatening situation

Catering

• Check trays and diet list and approve
• Ensure that the Food Ambassador performs duties according to the job description
• Confirm meal sheets, cancellations and new admissions are correctly added 
• Handle all food-related complaints and refer to the Food Services Manager
• Control cancellations 

Requirements

• Qualifications - SANC registered as a Registered Nurse. Up to date BLS.
• Experience and Knowledge - Dementia care, frail care, relevant experience of taking charge of a shift, sub-acute, palliative care, rehab, strokes, orthopedic, care for patients with IV therapy.
• Skills - Strong interpersonal skills, professional communication, ability to work under pressure, managerial skills, making sound decisions, proactive, organisational skills, computer literate, professional, focused, fluent in English.
• Attributes - Well-spoken, neat, compassionate, well presented, be able to converse with people on different levels - staff, families, MDT and other professionals coming into the facility.  Assists the Nursing Manager in meeting regulations as well as company policies and procedures. 
• Working Hours - Normal working days are Monday to Sunday. You will be required to work 16.25 shifts per month. Night shifts are from 19h00 to 07h00. 

Benefits:

• Salary on offer from R 35,000.00 Cost to Company per month.

go to method of application »

Duties include but are not limited to:
Clinical handover

• Do morning handover according to ISBAR procedure with Shift leader on opposite shift and may delegate handover to duty Sr according to allocation
• Ensure all reporting is up to date for handover and all information is checked when receiving a handover

Administration and reporting

• Daily reporting to the NSM on any interventions during the shift
• Thorough reporting during shift change
• Follow up on new scripts and phone the pharmacy to arrange
• Follow up on DR’s appointments
• Follow up on all tests (blood, urnite) and receive results.
• Do adjustments to medicine and care plans on our internal system.
• Incident reporting
• Report IOD to HR and NSM
• Summary report / non-charting auditing 

Staff allocation and management 

• Allocate staff on shift according to patient needs and operational requirements
• Ensure full complement of staff on duty
• Performance appraisals with staff
• Promote sound relationships and motivation in team members
• Assist with topic specific training
• Ensure only fully orientated and approved agency staff is on duty 

Medication 

• Manage medication administration to the residents as per allocation
• Monitoring of scheduled drugs 
• Weekly drug checks 
• Ensure all blister packaged medication is available on the trolley, checked and signed by 2 Registered Nurses.  
• Manage any adverse effects by contacting Dr immediately for intervention and further treatment orders.

MDT and Interaction with Professionals 

• Regular MDT meetings with the in-house healthcare support team
• Regular meetings with outside healthcare professionals and amend care plans and systems upon their recommendation of a specific resident  

Resident admissions and Discharges 

• Manage all admissions to the unit with the HCA and ensure all relevant requirements are in place and admission allocated to specific people  
• Manage all documentation for admission, progress and discharge 
• Assessment of patient upon admission
• Draw up person-centered care plan 
• Contact medical doctors and families
• Organise medication for patients and follow up on scripts at discharge 
• Manage discharge process with family and residents 

Clinical tasks
Responsible for all clinical functions as pre scope of Practice of a Registered Nurse, this includes but is not limited to:

• Wound care, pressure care, ostomy care
• Managing skin lesions
• Catheter care including flushing intervention
• Weighing patients on admission and according to care plan 
• Do regular resident rounds to monitor that every resident is receiving the care required and that quality care for all tasks is maintained
• Assess patients on specific areas of concern and adjust the care plan as needed
• Ensure that Doctor’s prescriptions and physio recommendations are carried out and included in the nursing care plan
• Consult with the NSM regarding any clinical concerns or quality of care issues 

Risk management 

• Educate and manage staff on health and safety-related issues
• Maintain effective infection control practices 
• Manage the prevention and reporting of incidents 
• Liaise with Housekeeper Supervisor on any housekeeping and laundry concerns 

Emergency and deaths 

• Follow policy in the case of panic button alerts
• Act according to the patient’s living will in case of emergency or resuscitation 
• Phone emergency services immediately for village emergencies 
• Phone Doctor of resident in case of emergency
• Phone family in the case of death to inform them in a calm and dignified manner
• In the case of a death, phone the undertaker
• Liaise with the family regarding the resident’s belongings and any other arrangements, including a memorial at the HCC (if applicable) 

Stock management 

• Manage the overnight stock cupboard, ensure all used stock is charged to the resident account
• Overnight cupboard - assist the HCA to count stock daily on the stock sheet 
• Daily check of the emergency trolley, ensure it is securely locked and only to be used during a life-threatening situation

Catering

• Check trays and diet list and approve
• Ensure that the Food Ambassador performs duties according to the job description
• Confirm meal sheets, cancellations and new admissions are correctly added 
• Handle all food-related complaints and refer to the Food Services Manager
• Control cancellations 

Requirements

• Qualifications - SANC registered as a Registered Nurse. Up to date BLS.
• Experience and Knowledge - Dementia care, frail care, relevant experience of taking charge of a shift, sub-acute, palliative care, rehab, strokes, orthopedic, care for patients with IV therapy.
• Skills - Strong interpersonal skills, professional communication, ability to work under pressure, managerial skills, making sound decisions, proactive, organisational skills, computer literate, professional, focused, fluent in English.
• Attributes - Well-spoken, neat, compassionate, well presented, be able to converse with people on different levels - staff, families, MDT and other professionals coming into the facility.  Assists the Nursing Manager in meeting regulations as well as company policies and procedures. 
• Working Hours - Normal working days are Monday to Sunday. You will be required to work 16.25 shifts per month. Night shifts are from 19h00 to 07h00. 

Benefits:

• Salary on offer from R 30,000.00 Cost to Company per month.

go to method of application »

Duties include but are not limited to:
Clinical handover

• Do morning handover according to ISBAR procedure with Shift leader on opposite shift and may delegate handover to duty Sr according to allocation
• Ensure all reporting is up to date for handover and all information is checked when receiving a handover

Administration and reporting

• Daily reporting to the NSM on any interventions during the shift
• Thorough reporting during shift change
• Follow up on new scripts and phone the pharmacy to arrange
• Follow up on DR’s appointments
• Follow up on all tests (blood, urnite) and receive results.
• Do adjustments to medicine and care plans on our internal system.
• Incident reporting
• Report IOD to HR and NSM
• Summary report / non-charting auditing 

Staff allocation and management 

• Allocate staff on shift according to patient needs and operational requirements
• Ensure full complement of staff on duty
• Performance appraisals with staff
• Promote sound relationships and motivation in team members
• Assist with topic specific training
• Ensure only fully orientated and approved agency staff is on duty 

Medication 

• Manage medication administration to the residents as per allocation
• Monitoring of scheduled drugs 
• Weekly drug checks 
• Ensure all blister packaged medication is available on the trolley, checked and signed by 2 Registered Nurses.  
• Manage any adverse effects by contacting Dr immediately for intervention and further treatment orders.

MDT and Interaction with Professionals 

• Regular MDT meetings with the in-house healthcare support team
• Regular meetings with outside healthcare professionals and amend care plans and systems upon their recommendation of a specific resident  

Resident admissions and Discharges 

• Manage all admissions to the unit with the HCA and ensure all relevant requirements are in place and admission allocated to specific people  
• Manage all documentation for admission, progress and discharge 
• Assessment of patient upon admission
• Draw up person-centered care plan 
• Contact medical doctors and families
• Organise medication for patients and follow up on scripts at discharge 
• Manage discharge process with family and residents 

Clinical tasks
Responsible for all clinical functions as pre scope of Practice of a Registered Nurse, this includes but is not limited to:

• Wound care, pressure care, ostomy care
• Managing skin lesions
• Catheter care including flushing intervention
• Weighing patients on admission and according to care plan 
• Do regular resident rounds to monitor that every resident is receiving the care required and that quality care for all tasks is maintained
• Assess patients on specific areas of concern and adjust the care plan as needed
• Ensure that Doctor’s prescriptions and physio recommendations are carried out and included in the nursing care plan
• Consult with the NSM regarding any clinical concerns or quality of care issues 

Risk management 

• Educate and manage staff on health and safety-related issues
• Maintain effective infection control practices 
• Manage the prevention and reporting of incidents 
• Liaise with Housekeeper Supervisor on any housekeeping and laundry concerns 

Emergency and deaths 

• Follow policy in the case of panic button alerts
• Act according to the patient’s living will in case of emergency or resuscitation 
• Phone emergency services immediately for village emergencies 
• Phone Doctor of resident in case of emergency
• Phone family in the case of death to inform them in a calm and dignified manner
• In the case of a death, phone the undertaker
• Liaise with the family regarding the resident’s belongings and any other arrangements, including a memorial at the HCC (if applicable) 

Stock management 

• Manage the overnight stock cupboard, ensure all used stock is charged to the resident account
• Overnight cupboard - assist the HCA to count stock daily on the stock sheet 
• Daily check of the emergency trolley, ensure it is securely locked and only to be used during a life-threatening situation

Catering

• Check trays and diet list and approve
• Ensure that the Food Ambassador performs duties according to the job description
• Confirm meal sheets, cancellations and new admissions are correctly added 
• Handle all food-related complaints and refer to the Food Services Manager
• Control cancellations 

Requirements

• Qualifications - SANC registered as a Registered Nurse. Up to date BLS.
• Experience and Knowledge - Dementia care, frail care, relevant experience of taking charge of a shift, sub-acute, palliative care, rehab, strokes, orthopedic, care for patients with IV therapy.
• Skills - Strong interpersonal skills, professional communication, ability to work under pressure, managerial skills, making sound decisions, proactive, organisational skills, computer literate, professional, focused, fluent in English.
• Attributes - Well-spoken, neat, compassionate, well presented, be able to converse with people on different levels - staff, families, MDT and other professionals coming into the facility.  Assists the Nursing Manager in meeting regulations as well as company policies and procedures. 
• Working Hours - Normal working days are Monday to Sunday. You will be required to work 16.25 shifts per month. Night shifts are from 19h00 to 07h00. 

Benefits:

• Salary on offer from R 30,000.00 Cost to Company per month.

go to method of application »

Duties include but are not limited to:
Clinical handover

• Do morning handover according to ISBAR procedure with Shift leader on opposite shift and may delegate handover to duty Sr according to allocation
• Ensure all reporting is up to date for handover and all information is checked when receiving a handover

Administration and reporting

• Daily reporting to the NSM on any interventions during the shift
• Thorough reporting during shift change
• Follow up on new scripts and phone the pharmacy to arrange
• Follow up on DR’s appointments
• Follow up on all tests (blood, urnite) and receive results.
• Do adjustments to medicine and care plans on our internal system.
• Incident reporting
• Report IOD to HR and NSM
• Summary report / non-charting auditing 

Staff allocation and management 

• Allocate staff on shift according to patient needs and operational requirements
• Ensure full complement of staff on duty
• Performance appraisals with staff
• Promote sound relationships and motivation in team members
• Assist with topic specific training
• Ensure only fully orientated and approved agency staff is on duty 

Medication 

• Manage medication administration to the residents as per allocation
• Monitoring of scheduled drugs 
• Weekly drug checks 
• Ensure all blister packaged medication is available on the trolley, checked and signed by 2 Registered Nurses.  
• Manage any adverse effects by contacting Dr immediately for intervention and further treatment orders.

MDT and Interaction with Professionals 

• Regular MDT meetings with the in-house healthcare support team
• Regular meetings with outside healthcare professionals and amend care plans and systems upon their recommendation of a specific resident  

Resident admissions and Discharges 

• Manage all admissions to the unit with the HCA and ensure all relevant requirements are in place and admission allocated to specific people  
• Manage all documentation for admission, progress and discharge 
• Assessment of patient upon admission
• Draw up person-centered care plan 
• Contact medical doctors and families
• Organise medication for patients and follow up on scripts at discharge 
• Manage discharge process with family and residents 

Clinical tasks
Responsible for all clinical functions as pre scope of Practice of a Registered Nurse, this includes but is not limited to:

• Wound care, pressure care, ostomy care
• Managing skin lesions
• Catheter care including flushing intervention
• Weighing patients on admission and according to care plan 
• Do regular resident rounds to monitor that every resident is receiving the care required and that quality care for all tasks is maintained
• Assess patients on specific areas of concern and adjust the care plan as needed
• Ensure that Doctor’s prescriptions and physio recommendations are carried out and included in the nursing care plan
• Consult with the NSM regarding any clinical concerns or quality of care issues 

Risk management 

• Educate and manage staff on health and safety-related issues
• Maintain effective infection control practices 
• Manage the prevention and reporting of incidents 
• Liaise with Housekeeper Supervisor on any housekeeping and laundry concerns 

Emergency and deaths 

• Follow policy in the case of panic button alerts
• Act according to the patient’s living will in case of emergency or resuscitation 
• Phone emergency services immediately for village emergencies 
• Phone Doctor of resident in case of emergency
• Phone family in the case of death to inform them in a calm and dignified manner
• In the case of a death, phone the undertaker
• Liaise with the family regarding the resident’s belongings and any other arrangements, including a memorial at the HCC (if applicable) 

Stock management 

• Manage the overnight stock cupboard, ensure all used stock is charged to the resident account
• Overnight cupboard - assist the HCA to count stock daily on the stock sheet 
• Daily check of the emergency trolley, ensure it is securely locked and only to be used during a life-threatening situation

Catering

• Check trays and diet list and approve
• Ensure that the Food Ambassador performs duties according to the job description
• Confirm meal sheets, cancellations and new admissions are correctly added 
• Handle all food-related complaints and refer to the Food Services Manager
• Control cancellations 

Requirements

• Qualifications - SANC registered as a Registered Nurse. Up to date BLS.
• Experience and Knowledge - Dementia care, frail care, relevant experience of taking charge of a shift, sub-acute, palliative care, rehab, strokes, orthopedic, care for patients with IV therapy.
• Skills - Strong interpersonal skills, professional communication, ability to work under pressure, managerial skills, making sound decisions, proactive, organisational skills, computer literate, professional, focused, fluent in English.
• Attributes - Well-spoken, neat, compassionate, well presented, be able to converse with people on different levels - staff, families, MDT and other professionals coming into the facility.  Assists the Nursing Manager in meeting regulations as well as company policies and procedures. 
• Working Hours - Normal working days are Monday to Sunday. You will be required to work 16.25 shifts per month. Night shifts are from 19h00 to 07h00. 

Benefits:

• Salary on offer from R 30,000.00 Cost to Company per month.

go to method of application »

Duties include but is not limited to the following:

The Carer is responsible for implementing the approved care plan by directly providing practical, physical, social and emotional care for residents at the healthcare centre. Carers all contribute to creating a therapeutic and relaxing environment.

Handover

• Take part in handover process according to ISBAR with opposite shift
• Communicate all observations regarding residents to the opposite shift
• End shift after handover is completed

Administration & Reporting

• Chart and timestamp all activities on ECP as per procedure
• Report to Duty Sister any changes or causes of concern in a resident’s condition

Patient Care (according to care plan)

• Attend to all activities as per the ECP care plan per resident and chart activity accordingly, including but not limited to personal hygiene, incontinence, dress, feeding and companionship
• Maintain safe and therapeutic environment for all residents in terms of care plan and their personal diagnosis

Company Policies & Procedures

• Maintain awareness, understanding and adherence to company rules, policies and procedures
• Treat all residents with respect and dignity

Infection Control

• Comply to all company policies and procedures regarding infection control
• Maintain good personal hygiene as per the relevant policies and procedures

Health & Safety

• Comply with company health and safety standards in terms of activities of work
• Be aware of duty of care and measures to protect vulnerable residents
• Report any health and safety contraventions to the Duty Sister

Activities & Exercise

• Assist OT and Carer Team Leader with Carer run activities

Requirements

• Experience and Knowledge: Proven experience as a Carer, experience in a similar environment advantageous
• Skills and Attributes: Knowledge of caring principles and Dementia and Alzheimer’s. Excellent interpersonal and communication skills. Must be able to work well with the elderly and have compassion for them.

Specific requirements

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing work

Working Hours: Normal working days are Mondays to Sundays, according to the duty roster. You will be required to work 16.25 shifts per month. Day shifts are from 07h00 until 19h00 and night shift are from 19h00 until 07h00

Benefits:

Salary from R 4,800 Cost to Company per month

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The Senior Nursing Services Manager implements and oversees all clinical and nursing processes and care of the healthcare facility with the assistance of RN Shift Leaders who manage the shifts. Further to that, the Senior Nursing Services Manager liaises with the Multidisciplinary Team, medical professionals and families of residents. The Senior Nursing Services Manager also plays a pivotal role in the marketing of the facility to ensure full occupancy at all times.

If you would like to work in a dynamic and fulfilling team environment, this is the job for you. To ensure high quality patient care, we also invest in continuous development of our staff, which includes both internal and external training.

Specific duties include but is not limited to the following:

Staffing and Staff Management

• Report to Senior Management daily via electronic platform
• Manage Shift Leaders directly and all other staff indirectly
• Ensure full staffing on each shift with specific emphasis on the proper deployment of all staff members.
• Oversee and monitor agency and privately employed care and nursing staff – ensure all procedure are followed take action when needed
• Liaise with HR regarding disciplinary matters and issue warnings when needed
• Have regular (weekly) staff meetings to discuss issues at hand and allow for feedback from all.

Training

• Attend relevant management and clinical education programmes
• Address ongoing clinical skills and training needs within the facility with staff and inform Training Manager
• Encourage staff development and ongoing education
• Identify training needs and oversee the implementation of training programmes to new and existing staff as per specific training plan
• Ensure all training competencies have been completed and ensure all newly appointed staff completes the competency tests

Admissions and Discharges

• Oversee the entire admission and discharge process which is managed by the Shift leader and allocation of beds according to availability, diagnosis
• Interview prospective residents and their families, obtain all relevant medical reports as per company procedure and provide counselling where required
• Oversee that all documentation for admission, progress and discharges in sub acute facility (applicable only in facilities where a sub acute license is in place)
• Sign off of resident evaluation form/review and escalate any concerns immediately to the Senior Manager Management

Resident and Family Interaction

• Have full knowledge and communicate types and levels of services offered within the facility (i.e. long term and/or subacute) to interested persons enquiring about the facility
• Interface with families regularly and where support, assistance or decision making input is required
• Resolve complaints
• Develop a professional clinical and caring relationship with all residents receiving care
• Provide effective education, advice and counselling to the resident about the matters relating to the facility, maintenance and/or staff
• Be able to discuss with residents their individual care plan and aspects of their health, condition and prognosis where possible.
• Refer resident to appropriate medical professional where necessary

Village Residents and Services Offered

• Communicate regularly with the Village Manager and discuss any issues that may overlap with healthcare
• Manage the 6 monthly and annual visits to all village residents by the Healthcare Coordinator.
• Attend monthly MDT meetings to discuss vulnerable residents and implement action plans

Handover:

• Attend and supervise the nursing handover procedure daily as per the policy
• Be aware of all resident information exchanged during handover
• Use handover to communicate important notices to staff

Nursing and Care:

• Strive to achieve optimal level of care for all residents, and ensure staff adhere to scope of practice and best practice regulations
• Implement ethical guidelines and provisions of relevant legislation in caregiving in the facility
• Liaise with Management and Faircape Doctors regarding any health/medical problems concerning residents if their assigned medical practitioner is not suitable.
• Inform the Management of any situations concerning resident’s care that requires intervention or follow up
• Review care plans with Shift Leader when necessary
• Manage emergency care response procedure
• Refer any residents requiring additional care to the appropriate hospital or other facility or medical practitioner involved.
• Liaise with on site OT, Dietician and social worker in terms of resident care where necessary
• Monitor nursing/care documentation to maintain high standard of documentation to avoid risk resulting from poor documentation

Risk Management and Emergencies

• Supervise implementation of infection control procedures during any outbreak or suspected infection occurring
• Record and action any health related incidents that occur in the healthcare and village and report to Claremont office as per company procedure
• Attend monthly H&S meetings and take action as needed
• Do H&S checks on auditor according to procedure
• Plan and supervise fire drills and evacuation plans
• Be contactable by means of company cell phone and respond to emergencies
• Inform Legal Department at Claremont office of any possible conflicts and follow up
• Implement plans, prepare the facility and be present at all inspections (DOH and DSD)

Administration and Reporting 

• Prepare reports and submissions in line with responsibilities such as the weekly report to Management
• Read and investigate all incidents and submit to the MDT as finalized
• Monitor and approve all requisitions via the Healthcare Administrator to Claremont office
• Communicate and report to support team and Claremont HOD’s on relevant matters
• Oversee and manage care plans and nursing records on the system
• Monitor the charting on via spot checks and discuss with Shift Leaders

Requirements

• Qualifications - Relevant nursing qualification as Registered Nurse, SANC registered

 Experience 

• 5 -10 years of experience in nursing
• Experience in geriatrics advantageous
• Experience in a similar leadership position
• Recent hospital experience

Skills and Knowledge 

• Strong interpersonal skills
• Critical thinking and problem solving abilities 
• Dependability
• Proactive 
• Professional communication
• Managerial skills
• Making sound decisions
• Computer literate
• Fluent in English 
• Knowledge of Dementia care, Frail care, sub acute, palliative care, rehab, strokes

Ability to work under pressure and lead a team, professional, focused, compassion for the elderly, be able to converse with people on different levels - staff, families, MDT and other professionals coming into the facility, ability to work independently and as part of a team.

Working Hours - Normal working days are Monday to Friday, 07h00 to 17h00 with a 60 minute lunch break. As the manager of the facility, you are required to be available after hours to tend to emergencies

Benefits

• Salary on offer from R 60,000 per month 20 days of annual leave and exposure to both internal and external training. 

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The Groundsman Supervisor is responsible for overseeing the Groundsmen at the village. Duties include job scheduling, task allocation, quality assurance and customer service. 

Also  responsible for ensuring the maintenance of the gardens and grounds of the village and ensuring an acceptable appearance of trees, shrubs, flowers, beds and lawns, and to keep the grounds free from refuse, weeds, harmful insects and plant diseases. Maintaining equipment and materials, and for ensuring adequate stock levels of consumables.

Duties will include but are not limited to the following:

Supervisory:

• Scheduling of work tasks
• Attend monthly meetings to advise and take note of any areas of concern
• Supervise staff and support employees to achieve productivity targets
• Review work methods and systems for improved productivity and quality 
• Regularly check the quality of work being done by the Groundsmen
• Ensure that stock is ordered and received as required (materials, chemicals and plants as needed
• Provide training to staff, e.g. transplanting or pruning trees or shrubs, using equipment, caring for turf, etc
• Support and assist employees to achieve productivity targets
• Identify diseases or pests affecting landscaping and order appropriate treatments
• Inventory supplies of tools, equipment, or materials to ensure that sufficient supplies are available and items are in usable condition
• Enforce operating procedures and work standards that will ensure adequate performance and personnel safety
• Highlight areas of concern to the Horticulturist or Village Manager
• Address complaints and resolve problems with assistance from the Horticulturist

Tools & Machinery:

• Inspecting tools before and after use (lawnmowers, hedge trimmers, brush-cutters)
• Ensure all tools are cleaned at the end of each days use
• Ensure that blades of all cutting equipment are oiled and sharpened 

Qualifications

• Matric advantageous
• Relevant qualification advantageous, i.e. National Diploma: Landscape Technology

Experience and knowledge

• 3 year’s relevant experience in a similar role
• Proven experience in supervising staff
• Knowledge of horticultural practices
• Knowledge of chemical (disease) types and dilutions
• Knowledge of horticultural machinery and tools
• Knowledge of irrigation systems
• Knowledge of plants and gardening techniques
• Ability to perform grounds maintenance tasks
• Ability to draw up and implement work schedules and adjust as needed 
• Ability to research and implement best practices

 Skills and Attributes:

• Good communication skills
• Strong organisational skills
• Excellent customer service skills
• Responsible
• Flexible
• Ability to cope under pressure with changing priorities
• A self starter
• Team player

Specific Requirements:

• Clear health record
• Clear criminal record
• Clear credit record
• Contactable references 
• Vaccinated against covid-19 or prepared to be vaccinated prior to commencing job

Working hours: Mondays to Fridays from 08h00 until 17h00 with a 45 minute lunch break. 

Salary from R20,000 Cost to Company per month.