Macmillan Education South Africa is a world class educational content and service provider. As a trusted publishing brand in South Africa, we support learners, teachers and institutions through a lifetime of learning by providing them with content in the most relevant, engaging and flexible formats.
Our passion for learning and our commitment to elevate edu...
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Macmillan Education – South Africa is seeking a skilled Intellectual Property Services Manager to join our Regional Publishing Services team, based in Midrand. The incumbent will work closely with other departments to streamline processes and delivery quality services. Key responsibilities include defining service standards, mentoring and developing team members, handling escalations, and implementing best practices to enhance productivity.
Role Responsibilities
Provides leadership and direction to the IP Services Team by creating a team vision and strategy that is aligned to the wider business, guiding and coaching team members, and making informed, timely and clear decisions to support objectives.
Manages the team by recruiting top talent, managing performance, providing effective training opportunities and resolving any conflict in a timely and fair manner.
Facilitates communication and collaboration across the wider team by communicating clearly and regularly with the right people, fostering a collaborative environment and building effective relationships.
Manages operations effectively and efficiently by managing team resources, delivering projects to scope and mitigating risks that could impact team performance or business goals.
Champions development and improvement by driving a culture of continuous improvement, innovation and development.
Experience , Skills & Qualifications
Undergraduate degree in publishing studies or other relevant field
Management training/qualification (advantageous)
At least 4 years’ experience in editorial/publishing department at a publishing house
At least 2 years’ experience in a management role
Have education sector knowledge (advantageous)
Have experience in plagiarism and permissions clearance, and in project management of same, across a portfolio of subjects
Have a working knowledge of contracts and rights management
Have advanced computer skills, and a proven ability to use technology to enhance team productivity
Have strong leadership skills
Have compelling communication skills
Have the ability to coach and mentor others
Have problem-solving and decision-making skills (including data analysis)
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