Internal Sales Administrator at RPO Recruitment

Job Description

• A leading manufacturing and labelling solutions company is looking for an experienced Internal Sales / Customer Service Administrator with strong administrative, customer service, and sales support skills.
• The successful candidate will support the sales team, manage customer orders, coordinate with internal departments, and ensure excellent customer service in a fast-paced production environment.

Responsibilities:

• Provide sales support by assisting with quotations, proposals, contracts, and order processing.
• Coordinate with production and logistics teams to ensure timely order fulfilment.
• Act as a primary point of contact for customer enquiries and product-related information.
• Resolve customer issues and ensure a high standard of customer service.
• Capture and process customer orders accurately.
• Verify order details and monitor progress through production and delivery stages.
• Build and maintain relationships with customers through regular communication and support.
• Manage routine orders and provide ongoing support to smaller customer accounts.
• Liaise with production, quality, and logistics departments to ensure smooth project execution.
• Maintain up-to-date knowledge of products, pricing structures, and promotions.
• Assist with administrative duties related to sales and customer account management.
• Prepare and maintain customer records, reports, and supporting documentation.

Requirements:

• Matric (Grade 12).
• Qualification in Administration, Marketing, or a related field advantageous.
• Previous experience in administration, sales support, customer service, or internal sales.
• Strong administrative and organisational skills.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Strong attention to detail and ability to work in a deadline-driven environment.
• Customer-focused approach with excellent relationship-building skills.

Benefits

• Salary: negotiable.

Closing Date 24 August 2026