Internal Sales (Electrical) - Bloemfontein at ACDC Dynamics SA

PURPOSE OF THE ROLE:

• Responsible for the presentation of the ACDC product range. Responsible for sales and client maintenance with Franchise.  Accountable for Franchise customer care and building relationships with customers to get them to come back

RESPONSIBILITIES:

• Responsible for quoting franchising
• Accountable for negotiating and closing sales. (Includes requesting discount to convert sales)
• Responsible for requesting feedback and follow up on customer orders
• Responsible for up and cross-selling including promotion of special stock
• Relationship building and co-operation with the sales team and other departments
• Resolving complaints timeously with customers
• Timekeeping, housekeeping, personal grooming, and general discipline (clock and log in reports as evidence)
• Building and maintaining customer relationships

Requirements

• Matric
• Inbound sales experience
• Excellent communication skills
• Ability to cope with change and remain calm under pressure
• Ability to multitask
• Excellent attention to detail
• Process-driven
• Systems orientated
• Strong personality
• Excellent planning and organization skills
• Excellent time management and perception of urgency
• Excellent problem-solving ability