Jobs Career Advice Post Job
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Aug 29, 2025
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • The Ignition Group is one of Africa's largest providers of technology, media, telecommunication and financial services, and is built around a powerful purpose - to make life better through innovative technology. We approach markets that are traditionally complex and contested, and then simplify them, making life easier for consumers, and business more effic...
    Read more about this company

     

    International QA Agent - Contact Centre - Night Shift

    The detail:

     Monitoring

    • Daily Monitoring via telephonic call assessments of sales/non-sales calls from agents
    • Ensuring that the sales agents comply with sales policies and procedures.

     Risk Management and Compliance

    •  Facilitate risk management in terms of identifying issues where misleading and possible claims against the company arise
    • Eliminate cancellations and returns/escalations by providing accurate and relevant feedback to relevant stakeholders.
    • Confirmation of compliance requirements per client business rules.

    Requirements

    • Matric
    • QA Experience within a Contact Centre

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Ignition Group on ignition.mcidirecthire.com to apply

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Ignition Group Back To Home
Jobs You Might Be Interested in

Related Companies Hiring Now

Career Advice

View All Career Advice
 

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail