IR Officer - Durban at Servest SA

Minimum Requirements

• South African citizen
• Grade 12 certificate;
• Clear criminal record;
• Certificate or Diploma in Human Resources Management or Industrial Relations or Labour Law;
• Must reside in the greater Durban region;
• Minimum 2 years related experience;
• Driver’s license and own reliable vehicle;
• Excellent written and verbal communication skills (English);
• Knowledge of relevant labour legislation (BCEA & LRA);
• Sound knowledge of HR best practices;
• Strong communication, mediation, and conflict resolution skills;
• Ability to handle sensitive and confidential information with discretion;
• Excellent interpersonal skills and the ability to build rapport with employees and management.

Duties & Responsibilities

• Provide overall administrative assistant to the Human Resources Manager;
• Assist in administering the disciplinary request process through SEESA;
• Escalate employee concerns, grievances, and workplace conflicts to the relevant line managers of the various business units;
• Provide advice and guidance to employees and management on employee relations matters, policies, and procedures
• Assist in ensuring wage recruitment processes with the relevant line managers of the various business units;
• Assist in onboarding and off boarding off colleagues (terminations);
• Assist line managers to attend s189 consultations;
• Perform general administrative duties for the HR Office which may include filing;

Employee Relations

• Act as a point of contact for employees regarding workplace-related concerns, complaints, and grievances;
• Assist in investigating and resolving employee disputes and conflicts;
• Collaborate with the HR Manager and line managers of the various business units to address employee relations issues in a timely and fair manner;