IR Officer at Fidelity Services Group

The overall purpose of this position is to manage the Industrial Relations. It includes the handling of Disciplinary Hearings, Grievances, CCMA/Labour Court matters and ensure that proper procedure is followed within.

This position will also report directly to the Regional Manager and Regional IR Manager. You will also be required to work closely with Branch Managers.

Minimum Requirements:

• Clear criminal record.
• PSIRA accredited with Grade B. (Preferably).
• Preferably Knowledge of the Security Industry & Sectoral Determination and at least 3 years’ experience in the IR /HR field.
• Diploma /degree in relation to IR /HR field. (Preferably)
• Valid driver’s license and must have own transport.
• Resides in Pretoria or willing to re-locate.
• Be prepared to travel, this will not be a single office-based position.
• 3 years IR / ER management role /experience in CCMA.
• Conducting of CCMA / Bargaining Council Arbitrations with a successful track record
• Must be conversant with LRA, BCEA Skills, Occupational Health & Safety
• Exposure to Trade Union & Bargaining Councils
• Handling of union issues.
• Must be multilingual.
• Advanced computer literacy in the Microsoft Office package — MS Word, MS Excel, E-mail

Key Performance Areas: (not totally inclusive): 

• Handling CCMA matters including representation at the CCMA / Labour Court
• Management of internal Industrial Relations processes
• Provide Industrial Relations support and advice to line managers.
• Present Industrial Relations training to line managers / supervisors as and when required.
• Provide and maintain information / statistics / trends and reports to Senior Management regarding, Disciplinary Hearings, Dismissals, CCMA / Labour Court cases.
• Ensure compliance with the department of labour and other related requirements.
• Ensure all disciplinary matters and processes are effective.
• Assist and guide managers with disciplinary matters and poor performance counselling.
• Liaise with external labour consultants regarding relevant labour matters.
• To uphold and maintain all Human Resource, Policies, procedures, and activities.
• To maintain and uphold Industrial Relations, policies, procedures and activities.
• Ensure effective implementation of HR policies, employment, and placement of personnel.

Other Personality Attributes:

• Must be honest and reliable.
• Strong communication skills must have good verbal and language skills.
• Organized, role will come with a degree of administrative duties.
• Time management
• Problem solver
• Great negotiator
• Must be assertive and self- motivated.
• Pay attention to detail.
• Customer service and relations.
• Quality Assurance.
• Willing to travel and work overtime when required.

Core Competencies:                                                            

• Teamwork.
• Self – development.
• Good communication skills.
• Good management skills.
• Good time management skills.