IT Applications Administrator - Midrand at Famous Brands

Main Outputs and Responsibilities for This Position

• Responsible for SAGE X3 ERP adequate support and maintenance of all financial and operational systems so that they can perform with optimum efficiency, reliability, and usefulness to the user.
• Maintain and support the continued day to day operations of the current ERP and Third-party Systems.
• 1st and 2nd Line support of these systems.
• Continuously work on the ITSM System on ticket management.
• Track and Log periodic scheduled tasks.
• Ensure successful running of these tasks.
• Training of users on efficient and proper use of information systems.
• Creating Training documents and System process documents.
• Publishing of training documents and links.Assist in systems administration, user access and user rights.Perform the necessary due diligence required to achieve positive results.
• Support SAGE X3 ERP (SI - Sage Intelligence) reporting, Crystal Report Writing.
• After hour, support is also needed for the various Business Units.

Requirements

Formal Education

• Relevant Qualification/Experience
• Relevant Financial Qualification/Experience
• SAGE X3 ERP Certification (Advantageous) / Experience

Experience

• Business Finance and IT background.
• Systems administration and support experience
• Knowledge and experience of Integration and peripheral systems.
• Some MS SQL scripting (Transact-SQL) Query will be required.
• Training experience required on the SAGE ERP
• Training and Technical documents compilation an advantage
• Good knowledge and experience of Microsoft applications, including Office, SharePoint, Power pivot, Excel, PM, Visio
• Crystal Reporting an advantage
• An understanding of SSRS and SSIS an advantage
• Qlikview Reporting Skills for Analytics an advantage
• MS Power BI Reporting skills for Analytics an advantage
• Manage support tickets with more experienced team members.