IT Business Analyst at Electrum

Key Responsibilities:

Requirement Analysis

• Identifying critical project stakeholders and performing stakeholder management.
• Workshopping and facilitating meetings in order to gather requirements.
• Performing research, solution design, requirements analysis and customer input elicitation.

Technical Analysis:

• Documenting requirements bridging technical information with business.
• Understanding and converting business needs into technical specifications and create comprehensive documentation including diagramming.
• Clarifying requirements to the development teams, including the technical jargon used in the industry, as well as discussing requirements with technical staff at our customers.
• Quality
• Ensuring quality by ensuring that the technical solution delivered fulfils the customer requirements.
• Creating testing in the form of documentation and tooling that is used by the development team.
• Supporting the development team during testing with the customer.
• Verifying test results and ensures customer requirements are met during the testing cycle.
• Ensuring compliance with industry standards and that regulatory requirements are met.
• Continuous Improvement
• Staying up-to-date with industry trends and best practices.
• Suggesting and implementing process improvements.
• Coaching and mentoring team members.

What You Will Do:

Be fully involved in the technical aspects at Electrum:

• understanding 3rd party APIs and being able to map between different stakeholder’s APIs (without developer assistance), including Electrum’s APIs;
• critically evaluating test evidence, e.g. by looking at traces, to ensure that the tester has tested all the scenarios correctly;
• creating test servers and using technical testing tools like Postman, to create test packs;
• contributing towards technical internal discussions with developers, with regards to software architecture, requiring a technical understanding of the Electrum product;
• being an SME (subject-matter expert) for the Electrum products in your team.

Office and Travel Requirements:

• You may be required to travel as part of this role (at the expense of the company).
• This is an office-based role.
• For the interviews, you must be available in-person at our Cape Town offices.

Requirements:

• Bachelor of Science or Engineering or related discipline (e.g. BCom IT).
• 2 - 4 years working experience relevant to the degree, or 1 - 2 years in an IT Business Analyst role
• Experience in analytical thinking and writing.
• Experience with customers and communicating in cross-functional teams.

Preferred Experience:

• At least 2 years experience as a Business Analyst or similar role.
• A Business Analyst certification.
• Experience in the payments space.
• Experience working in agile development teams.