Vacant Positions at Electrum

The Role:

• Working with the customer to understand and document requirements (requirements elicitation and specification)
• Working with technical leads to understand API integrations (message flows, error handling and field mappings)
• Create test pack to be executed by development team
• Verify test results and ensuring customer requirements are satisfied
• Communicate and collaborate with all internal and external stakeholders
• Writing traditional requirements documents for customers as well as user stories for dev teams

Requirements:

• A University degree in Engineering, Science or BCom Information Systems:
• We need your proven analytical skills here with the ability to work in high stakes (we’re working with other people’s money here!) and highly complex environments.
• The work we do has a material impact on the world and also therefore is high reward, but that also means it comes with high risk.
• You can’t always just learn it on the job. We need to know that you know what you’re doing.
• Excellent communication skills (written and verbal):
• The most important part of the role is being able to talk to our customers, and to accurately document requirements.
• 0 to 2 years experience in Business Analysis: This is a graduate position so no experience is required, but anyone with a little bit of experience is also welcome to apply.
   

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As part of the team at Electrum, you get:

• To be involved in the full life cycle of our projects;
• Professional training and on-the-job learning;
• Mentorship from industry experts;
• A workplace with an innovative office culture;
• To work on real customer problems;
• Access to extensive career growth opportunities;
• Valuable work experience in a real FinTech environment, where you get to work on real projects.

Requirements

• Computer Science, Engineering, Maths or Physics student in either their 2nd, 3rd or Honours year (preference is given to Honours and 3rd year students).
• A minimum average of 65% for all modules.
• Experience working with Java at university or from personal projects.
• Understanding fundamentals of object-oriented programming.
• Excellent interpersonal skills.

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As part of the team at Electrum, you get:

• To be involved in the full life cycle of our projects;
• Professional training and on-the-job learning;
• Mentorship from industry experts;
• A workplace with an innovative office culture;
• To work on real customer problems;
• Access to extensive career growth opportunities;
• Valuable work experience in a real FinTech environment, where you get to work on real projects.

Requirements

• Computer Science, Engineering, Maths or Physics student in either their 2nd, 3rd or Honours year (preference is given to Honours and 3rd year students).
• A minimum average of 65% for all modules.
• Experience working with Java at university or from personal projects.
• Understanding fundamentals of object-oriented programming.
• Excellent interpersonal skills.

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The Role:

• Are you a talented Java developer with a passion for crafting elegant, efficient, and high-quality code?
• We are seeking a talented and experienced Intermediate Java Software Developer to join our team.
• As an Intermediate Java Software Developer at Electrum, you will play a critical role in shaping the company's software solutions and contributing to the success of high-impact, high-reward projects making it crucial to have a solid foundation in Java and the ability to perform under high-stakes, complex, and challenging conditions. You will be responsible for crafting elegant and efficient Java code for our high-performance backend systems.
• We are looking for candidates with a minimum of 3 years of software development experience who are passionate about delivering quality and maintainable solutions.

Requirements:

• 3 years experience in software development
• Anyone can write code. However, it takes a bit of experience to write code that balances elegance, maintainability, efficiency and quality.
• Be strong with Java
• Our backend systems are built on this.
• They are high-performance systems that really require you to know what you’re doing in Java.
• A university degree or an additional equivalent years in relevant experience

Advantageous for the role:

• Full stack experience
• SaaS development experience
• Payments experience

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Requirements

• A project manager within Electrum’s customer success team, will manage timelines, budget and scope and ensure customer expectations are managed and met.

You will:

• Co-ordinate full lifecycle software and customer implementation projects.
• Ensure that projects are delivered on time, within scope, within budget and of good quality
• Build strong relationships with customers and third party providers as well as internally with sales , engineering, product and tech ops teams
• Guide the team to ensure the delivery plan is met
• Facilitate and run project meetings such as status updates and retrospectives
• Maintain and improve project process
• Be a customer advocate within Electrum
• Grow your industry knowledge
• Contribute to the on-going growth and success of Electrum

What You Can Bring to Electrum (non-negotiables):

• Relevant degree
• 5+ years experience as a project manager on software projects, at least some of which is in a formal or corporate environment
• Background in tech/information technology industry
• A track record of successful delivery working across multiple teams, on multiple products in a fast paced, market driven environment
• Excellent communication and relationship management skills

Increase your odds by having:

• Prince 2, PMP or Agile training will be advantageous
• Financial Services/ Payment /Fintech industry experience

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Responsibilities:

As the People Operations Manager your responsibilities will be:

• Manage the People Operations team and set goals in accordance with the company goals
• Align and articulate Electrum's people strategy with the company's strategic objectives
• Support DEI strategy development
• Identify opportunities to enhance organisational effectiveness and drive change initiatives

Own Electrum's employee lifecycle, which includes;

• Overseeing the recruitment and hiring process with the People Operations Generalist and Hiring Managers
• Ensuring all roles have accurate and up-to-date job descriptions
• Conducting annual benchmarking exercise against salary data and oversee the payroll and employee benefits administration processes
• Creating and maintaining policies and processes to enable Employee engagement and align with the organisation's goals
• Advising on and executing change management methodologies and manage team and organisational changes effectively

Ensure compliance by;

• Managing the BBBEE, EE and skills development processes in accordance with local legislation and compliance
• Maintaining policies and processes to align with legislation
• Plan and track expenses against the People Operations budget

Requirements:

• Degree in human resources, organisational psychology or related field
• Proven working experience in People Operations/HR for 5+ years
• Solid knowledge of local labour law and People Operations/HR best practices
• Demonstrable experience with People Operations/HR metrics
• Knowledge of People Operations/HR systems
• Demonstrable experience of maintaining and implementing people-related policies and processes in compliance with local laws
• Team lead experience 2+ years
• Demonstrable experience in building and managing a productive team (planning, prioritising, 1-1s, performance reviews, etc)
• Ability to foster psychological safety in the team
• Managing up and out
• Strong verbal and written communication skills
• Competence to build and effectively manage interpersonal relationships at all levels of the company
• Organised or systematic with the ability to summarise
• Comfortable with working in a VUCA environment

Advantageous for the role:

• Experience in a technical environment
• Experience in a scaling organisation

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Key Responsibilities:

Requirement Analysis

• Identifying critical project stakeholders and performing stakeholder management.
• Workshopping and facilitating meetings in order to gather requirements.
• Performing research, solution design, requirements analysis and customer input elicitation.

Technical Analysis:

• Documenting requirements bridging technical information with business.
• Understanding and converting business needs into technical specifications and create comprehensive documentation including diagramming.
• Clarifying requirements to the development teams, including the technical jargon used in the industry, as well as discussing requirements with technical staff at our customers.
• Quality
• Ensuring quality by ensuring that the technical solution delivered fulfils the customer requirements.
• Creating testing in the form of documentation and tooling that is used by the development team.
• Supporting the development team during testing with the customer.
• Verifying test results and ensures customer requirements are met during the testing cycle.
• Ensuring compliance with industry standards and that regulatory requirements are met.
• Continuous Improvement
• Staying up-to-date with industry trends and best practices.
• Suggesting and implementing process improvements.
• Coaching and mentoring team members.

What You Will Do:

Be fully involved in the technical aspects at Electrum:

• understanding 3rd party APIs and being able to map between different stakeholder’s APIs (without developer assistance), including Electrum’s APIs;
• critically evaluating test evidence, e.g. by looking at traces, to ensure that the tester has tested all the scenarios correctly;
• creating test servers and using technical testing tools like Postman, to create test packs;
• contributing towards technical internal discussions with developers, with regards to software architecture, requiring a technical understanding of the Electrum product;
• being an SME (subject-matter expert) for the Electrum products in your team.

Office and Travel Requirements:

• You may be required to travel as part of this role (at the expense of the company).
• This is an office-based role.
• For the interviews, you must be available in-person at our Cape Town offices.

Requirements:

• Bachelor of Science or Engineering or related discipline (e.g. BCom IT).
• 2 - 4 years working experience relevant to the degree, or 1 - 2 years in an IT Business Analyst role
• Experience in analytical thinking and writing.
• Experience with customers and communicating in cross-functional teams.

Preferred Experience:

• At least 2 years experience as a Business Analyst or similar role.
• A Business Analyst certification.
• Experience in the payments space.
• Experience working in agile development teams.

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Responsibilities:

• Deployment, automation, management, and maintenance of AWS cloud-based production systems.
• Ensuring availability, performance, security, and scalability of AWS production systems.
• Managing and administrating Linux environments.
• Evaluation of new technology alternatives and vendor products.
• System troubleshooting and problem resolution across the cloud infrastructure stack.
• Provision of critical system security by leveraging best practices and prolific cloud security solutions.
• Providing recommendations for architecture and process improvements.
• Implementation of security protocols by evaluating business strategies and requirements.
• Maintenance and management of tools for automation of different operational processes.
• Definition, deployment and management of metrics, logging, monitoring and alerting.
• Updating job knowledge by tracking and understanding emerging practices and standards; participating in educational opportunities; reading professional publications and participating in professional organisations.
• Leading and growing a Cloud Engineering team.

Requirements:

• 2+ years experience with AWS Cloud Services.
• 5+ years experience in Infrastructure, Software Development and DevOps.
• 3+ years experience with Linux operating systems.
• Associate / Bachelor's Degree in Information Technology, Systems Engineering, IT Engineering.
• AWS certifications required (SysOps Administrator is preferred)

Advantageous for the role:

• Experience in Java or a similar object oriented programming language is beneficial.
• Experience in financial services or banking organisations.
• Experience working in a team lead role.
• Experience in engineering data pipelines such as Apache Kafka.
• Experience with ELK or similar on Public Cloud Platforms.
• Experience developing and supporting infrastructure and Cloud capabilities for container-orchestration architectures.
• Experience working with scripting and provisioning tools like Ansible, CloudFormation or equivalent.
• Experience with configuration of VPN and firewall management.
• Experience with authentication and authorization technologies and protocols (LDAP, Kerberos, AD, OAuth 2.0, OpenID Connect, SAML).

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Responsibilities:

Sourcing candidates:

• Build strong relationships with hiring managers and teams to deeply understand their talent requirements
• Develop and maintain a network of potential candidates through proactive sourcing, leveraging online platforms, social media, networking events, and referrals
• Source candidates using a variety of platforms such as LinkedIn
• Nurture candidate relationships, ensuring a positive candidate experience throughout the recruitment process
• Manage internship and graduate programs to attract young talent and maintain a pipeline for recruitment including organising career days at universities
• Identify cost-effective sourcing strategies and minimise external recruitment costs while maintaining quality

Develop and maintain a recruitment strategy:

• Collaborate with the People Operations team to align recruitment strategies with overall company culture and values
• Contribute to the development and execution of the talent acquisition strategy, taking into account the company's growth plans and long-term objectives
• Support and uphold DEI strategies to achieve an annual hiring plan that emphasises diversity, equity and inclusion as core pillars of our workforce planning strategy

Recruitment execution:

• Work closely with hiring managers to define job descriptions, qualifications, and interview processes that are aligned with the company's strategic goals
• Screen, and assess candidates using a variety of methods, such as CV reviews, interviews, and skills assessments
• Coordinate and schedule interviews, ensuring a seamless experience for both candidates and interviewers
• Conduct thorough reference and background checks
• Provide guidance to hiring managers on best practices for interviewing, candidate evaluation, and selection
• Manage multiple open positions simultaneously, adhering to timelines and ensuring timely communication with stakeholders
• Manage relationships with external recruitment agencies
• Ensures that a diverse pool of candidates is sourced and considered for each role
• Reduce time-to-fill metrics by implementing efficient recruitment processes and leveraging technology where applicable
• Collaborate with People Operations and Finance teams to ensure alignment between hiring plans and budget constraints
• Monitor and manage recruitment-related expenses, reporting on budget adherence and providing insights for optimisation
• Negotiate packages with candidates

Increase Brand Awareness:

• Partner with Marketing to develop and drive Electrum brand awareness
• Create brand awareness around for Electrum via online channels such as LinkedIn

Reporting, Systems and Administration:

• Collaborate with cross-functional teams to implement innovative recruitment technologies and tools to streamline processes
• Gather and analyse data with useful HR metrics, like time to hire and employee turnover rates
• Analyse market trends and competitor insights to make recommendations on evolving recruitment strategies
• Utilise data and metrics to assess the effectiveness of different sourcing channels, and adjust strategies accordingly

Requirements:

• Degree / Diploma in Human Resources Management an equivalent business degree
• Minimum 3 years of experience in talent acquisition or recruitment
• Previous experience within the Information Technology sector - hiring Software Developers, Engineers, Sales and Operations
• Proven experience managing the talent acquisition life cycle (full end-to-end recruitment process)

Advantageous for the role:

• Previous experience in any ATS is preferred
• Excellent verbal and written communication skills
• Excellent knowledge of Google suite is a must for this role
• Gmail, Sheets and Google Docs
• Strong analytical and problem solving skills
• Ability to prioritise tasks and delegate where needed
• Ability to work on multiple roles and searches at the same time
• Excellent time management skills, and ability to meet deadlines
• Adequate change management skills
• High ethical and confidentiality standards

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Job Description:

Technical Expertise:

• Software development – Leads by example by contributing towards the development of software projects.
• Solution architecture – Designs and review architectural solutions.

Software Delivery:

• Project management – Working with the Project office, Product teams and Professional Services teams to ensure that projects are defined, prioritised and executed.
• Use software development methodologies to ensure projects are delivered on time and with high quality.

Team Leadership:

• Team management – Sets clear goals and objectives for team members and monitors their progress.
• Growing team members – Cultivates and supports the professional and personal growth of every team member, empowering them to advance in their careers.
• Team commitment and purpose – Creates a shared sense of purpose among the team, cultivating a deep commitment to their work.
• Organisational savvy – Understands the vision and strategy of Electrum and plays an influential role in ensuring Electrum's goals are achieved.
• Recruiting – Recognising talent gaps in their teams and actively recruiting to fill them.

Performance Management:

• One-on-ones – Conduct regular one-on-ones with team members and manage their performance and career development.
• Performance Reviews – Conduct performance evaluations of team members.

Requirements:

• Bachelor's degree in Computer Science or Engineering.
• 2+ years experience leading a software development team.
• 2+ years experience working as a developer in a software development team.

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You Will:

• Work as a Senior Developer / Architect at Electrum
• Be heavily involved in the architecture, design and development of Electrum’s payments software solutions
• Mentor and provide technical leadership to the entire Engineering organisation
• Play a visionary role in designing blueprints for solutions in the payments landscape
• Work in a technically challenging environment where the solutions you build require 99.99% uptimeRequirements

What You Can Bring to Electrum (non-negotiables):

• At least 5 years experience in software development
• Anyone can write code. However it takes a bit of experience to write code that balances elegance, maintainability, efficiency and quality.
• At least 2 years experience in the payments industry
• Be strong with Java
• Our backend systems are built on this.
• They are high performance systems that really require you to know what you’re doing in Java.

A university degree

• Any degree really.
• We need your proven analytical skills here with the ability to work in high stakes (we’re working with other people’s money here!) and highly complex environments.
• The stuff we do has a material impact on the world and also therefore is high reward, but that also means it comes with high risk.
• You can’t always just learn it on the job. We need to know that you know what you’re doing.

Increase Your Odds by Having:

• We’ll be growing you into someone that has the following skills which is why it’s beneficial to already have them:
• Full stack experience
• SaaS experience
• ISO8583 experience