IT Business Analyst at University of Cape Town

Key Performance Areas (KPA’s) include:

• Requirements elicitation; requirements documentation (incl. BRS, FRS and detailed business cases); solution design and feasibility; stakeholder management; quality assurance / testing; change management (incl. stakeholder analysis, readiness assessments, communications); project management (incl. assisting with project charters, project planning and estimation, and providing BA support through the project lifecycle and SDLC); continual improvement.

Requirements for the job:

• An Information Technology, Information Systems or related Business qualification at a minimum NQF-6 level (i.e. Diploma or Advanced Certificate) PLUS at least 5 years of relevant IT Business Analysis experience in IT projects, in an Enterprise (large, complex) IT environment.
• Strong analytical thinking and problem-solving skills, with the ability to understand complex business processes and translate them into technical solutions.
• Proficiency in documenting business requirements and functional specifications.
• Proficiency in developing detailed business cases.
• Proficiency in business analysis tools and methodologies.
• Excellent communication and interpersonal skills, with the ability to build relationships and interact effectively with diverse stakeholders of varying technical backgrounds.
• Thorough knowledge and experience in supporting the project management lifecycle and the software development lifecycle (SDLC) process.
• Experience in data modelling, process mapping, and system design concepts.
• Good organising and time management skills with an ability to manage multiple tasks and prioritise activities to meet deadlines.
• Good work ethic, the ability to work independently and collaboratively in a team and to assist with mentoring junior team members.
• Proficiency in the Microsoft Office suite.

Key Performance Areas (KPA’s) include:

• Stakeholder engagement; information gathering / requirements elicitation; assisting with requirements documentation (BRS, FRS and business cases); evaluation of existing systems and processes to identify gaps for process improvement; assisting with the design and documentation of business processes, workflows and system requirements; assisting with solution design (incl. collaboration with development and technical teams); support the quality assurance / testing process by creating test cases, conducting tests, documenting results and assisting with user acceptance testing (UAT); assisting with change management (incl. creation of training materials, user guides and end-user support documentation); providing BA assistance through the project lifecycle and SDLC. 

Requirements for the job:

• An Information Technology, Information Systems or related Business qualification at a minimum NQF-6 level (i.e. Diploma or Advanced Certificate) PLUS at least 3 years of demonstrated IT Business Analysis experience in IT projects.
• Proficiency in documenting business requirements, functional specifications, and process flows.
• Familiarity with business analysis methodologies, tools, and techniques.
• A good understanding of project management and the software development lifecycle.
• Excellent verbal and written communication skills and strong interpersonal skills, with the ability to build relationships and interact effectively with diverse stakeholders of varying technical backgrounds.
• Good organising and time management skills with an ability to manage multiple tasks and prioritise activities to meet deadlines.
• Good work ethic and the ability to effectively work independently and collaboratively in a team.
• Proficiency in the Microsoft Office suite.
• The following are advantageous but not essential:
• Experience in South Africa's public Higher Education sector;
• An industry-recognised certification in Business Analysis
• An industry-recognised certification in Project Management.