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  • Posted: Nov 21, 2024
    Deadline: Not specified
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  • Datacentrix is an ICT solutions provider that uses leading solutions to deliver sustainable value to corporate and public sector organisations. We strategically partner with our customers, equipping them with valuable insight and helping them to align their technology undertakings with their business strategy. Our holistic value proposition delivers comple...
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    IT Monitoring Manager

    About the job
    Qualifications and Experience Required:

    • Matric
    • IT Degree/Diploma or relevant Qualification
    • ITIL Foundation
    • CCNA, MCSE , ManagEngine Products
    • Experience with Network Management and Infrastructure support
    • Network support LAN/WAN, WIFI Expertise

    You will be responsible:

    • Ensure best practices per device are set across all clients
    • Dependency mappings are done correctly
    • Taking ownership of the monitoring environment
    • Wan/LAN latency monitoring
    • Daily tasks and routines
    • Certificate application on central server and probes
    • Best-known procedures / call logging, escalations
    • Guidance and advice on APPMAN and Site 24/7
    • Manage security solutions, for all monitoring tools
    • Ensure monitoring standards are by Customer Policy
    • Maintain all Customers monitoring tools daily
    • Administer and maintain monitoring rules and alerts
    • Manage all monitoring for network hardware and equipment, routers, switches, and other Network Devices, infrastructure, servers, applications, and websites
    • Ensure reliable network connectivity the networks are monitored
    • Monitor all monitored devices and applications performance
    • Perform capacity monitoring of all systems for customers
    • Real-time monitoring and analysis of all alerts
    • Threshold-based monitoring for capacity and performance monitoring
    • Monitor hardware failures and backups
    • Ensure effective backups of configurations for monitored systems
    • Create priority incidents, make follow-ups, and communicate the status to affected users

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Datacentrix on www.linkedin.com to apply

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