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  • Posted: Apr 23, 2020
    Deadline: Not specified
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    Medtronic is working with new partners, in new ways to improve global healthcare. With the integration of Covidien as our Minimally Invasive Therapies Group, we can address the healthcare needs of more people around the world than ever. We are committed to improving lives through our medical technologies and solutions. By joining together with Covidien, w...
    Read more about this company

     

    IT Supervisor

    A Day in the Life

    Responsibilities may include the following and other duties may be assigned.

    • Supervises team members or subordinate supervisors, providing tactical and / or technical leadership.
    • Leads, directs and reviews the work of team members in order to accomplish operational plans and results.
    • Receives assignments in task-oriented terms and delivers results according to established procedures.
    • Plans and establishes goals and objectives for the team.
    • Decisions impact project or department schedules, customer satisfaction levels, or allocation of time or material resources.
    • Makes improvements to processes, systems or products.
    • Problems and issues faced are difficult and may require understanding of broader set of issues, including multiple job areas or specialties.
    • Communicates with internal and external customers and vendors, across various levels of the organization.
    • Shares and exchanges relevant information to reach solutions and gaining cooperation of other parties.
    • Provides primary input to hiring, firing, promotion, performance and rewards decisions for direct reports.

    Job Qualifications and Experience (incl Skills and Competencies)

    • At least Bachelor’s Degree in Computer Science, Engineering or similar field
    • At least 3 years of experience on similar position
    • Proven track of experience in managing a team
    • Very good infrastructure knowledge for 1st and 2nd level IT support
    • Very good knowledge of IT service management principles or completed equivalent training
    • Strong verbal and written communication skills in Spanish and English language.
    • Knowledge of Portuguese would be a plus
    • Previous experience with creation, cultivation and enhancement of relationships with business stakeholders and understanding the business on a good level.

    Specific skillset required:

    • Business mindset / understanding
    • Relationship builder
    • Strategic thinking and able to set clear directions
    • Innovative - Inspire to new way of thinking
    • Local market understanding (IT strategies in local healthcare systems)

    Traveling requirement:

    • 0-20% of the time

    Method of Application

    Interested and qualified? Go to Medtronic on jobs.medtronic.com to apply

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