IT Technician at Faurecia

About the job
Main purpose of the role

The IT Co-Ordinator is responsible for supporting the IT Manager to implement and maintain the Faurecia standards as defined by Group.

Essential Responsibilities And Duties

• As a IT Co-Ordinator, your main responsibilities are as follow :
• Give the technical and functional first level support to the users, assuming the resolution of all kind of IT incidents reported by the users. Monitor the helpdesk for new incidents and requests and action as a priority.
• Monitor security indicators and correct and resolve non-conformances as a priority
• Prepare new PCs and laptops for use on the network according to Faurecia standard installation policies.
• Assist the IT Manager with administration tasks. These could include, but are not limited to, backup/restore procedures, office application support, ERP support, hardware support, network support, monitoring of critical systems and processes, after hour support.
• Ensure the ownership of the system by the user. If necessary, co-ordinate training to user and application of the procedures.
• Ensure the application of Group standards, especially concerning hardware, software, security policies, software licenses control, inventory, etc.
• Apply IT procedures specific to the site
• Maintain and update site IT site documentation continuosly to ensure its accuracy.

Qualifications And Position Requirements
Education :

• Tertiary qualification with specialisation in IT or currently studying towards it.
• Industry related courses comppleted (A+, N+, MCSE, MCP, MOUS, Cisco,etc).

Knowledge and experience :

• Ability to communicate
• Valid driver’s license and own transport
• Excellent people and teamwork skills
• Outgoing personality, ability to interact with all levels of employees
• Must be prepared to work shifts if required now or in the future.
• Languages: Excellent communication skills ( English mandatory, other languages advantageous)