Junior Dispatch Admin Assistant at Freedom Stationery (Pty) LTD

Job Description

• Freedom Printpak is seeking a proactive and detail-oriented Junior Dispatch Admin Assistant to join our dynamic Dispatch team. The successful candidate will provide administrative and operational support to ensure smooth and accurate dispatch processes.

Job Requirements
Key Responsibilities:

• Filing and maintaining accurate records.
• Prepare and reconcile transporter requisition spreadsheets for the Dispatch Supervisor’s approval, and forward to the Outbound Administrator for processing and routing to the Operations Manager for authorization.
• Review outstanding PODs (Proof of Delivery) and follow up as required.
• Handle credit notes requests efficiently.
• Conduct daily and weekly stock counts, including cycle counts.
• Assist with month-end stock labelling and counting.
• Perform general administrative duties as required by the Dispatch Supervisor.
• Assist in invoicing in the absence of Admin administrator.
• Resolve customer queries with dispatch supervisor and provide supporting documentation to minimize risk of undelivered cargo. (Stock)
• Update spreadsheets as per customer specifications.
• Escalate delivery shortages to dispatch supervisor and Production Planner.
• Escalate stock discrepancies and ensure dispatch stockholding corresponds system figures.
• Compile management reports with dispatch supervisor and production planner. 

Minimum Requirements:

• Grade 12 (Matric) essential.
• Previous experience in dispatch, logistics, or administrative support will be advantageous.
• Computer literacy (MS Office, Excel essential; ERP experience beneficial).
• Strong attention to detail and organizational skills.
• Good communication and teamwork abilities.

Attributes:

• Reliable, punctual, and self-motivated.
• Able to work in a fast-paced environment.
• Strong time management and follow-up skills