Junior Implementation Consultant at Hire Resolve

Role Summary

• The Junior Implementation Consultant supports the delivery and rollout of enterprise software solutions to clients. This role is responsible for assisting with system configuration, client onboarding, data preparation, testing, and go-live support activities.
• Depending on experience and project allocation, the consultant may take ownership of defined implementation workstreams or operate under the guidance of senior consultants and delivery leads. During periods of lower implementation demand, the role provides support to Business Analysts, QA/Testers, and broader delivery teams through documentation, validation, testing, and client support tasks.
• This is a client-facing, delivery-oriented role requiring adaptability, structured problem-solving capability, and willingness to travel to client sites when required.

Key Responsibilities

• Configure and support the implementation of software solutions for clients
• Assist with client onboarding, system setup, and data validation processes
• Participate in or lead defined implementation tasks based on experience level
• Collaborate with Business Analysts to interpret and support functional requirements
• Execute and support testing activities, including UAT, validation, and defect tracking
• Provide post-implementation support and troubleshooting assistance
• Travel to client sites across South Africa when required

Key Requirements

• Exposure to software implementation, systems delivery, application support, or testing environments
• Foundational understanding of software development or delivery lifecycles
• Strong attention to detail with a structured and analytical approach to problem-solving
• Effective communication skills with professional client-facing capability
• Willingness and ability to travel; valid driver’s licence required