Junior Multimedia Designer N001540 at North West University

Job description

PURPOSE OF THE POSITION:

• The Junior Multimedia Designer is a support role within the academic support environment of the North-West University. The incumbent assists in the development of digital and multimedia learning artefacts that contribute to student engagement and enhance teaching and learning across various delivery modes (online, blended, hybrid, and face-to-face).

Under the supervision of senior multimedia staff and in collaboration with Educational Developers, the incumbent will:

• Support the creation of module content by applying basic multimedia and visual design principles; 
• Assist in developing interactive media elements, such as infographics, icons, and simple H5P activities;
• Help with the production of educational videos and audio, including basic editing, captioning, and formatting tasks;
• Create and adapt visual assets (e.g., icons, basic layouts, illustrations) to support content clarity and visual consistency.

KEY RESPONSIBILITIES:

Multimedia design (interactive):

• Support the development of interactive elements by modifying templates or assisting with content updates in tools like H5P and Rise 360. 
• Follow clear instructions to assist with simple learning interactions (e.g. multiple choice, hotspots).
• Participate in storyboarding sessions and learn basic principles of instructional multimedia design.
• Apply basic UX awareness (e.g., clean layouts, clear navigation) to ensure user-friendly experiences.
• Test multimedia components on a limited number of devices to identify obvious display or functionality issues.
• Ensure basic accessibility (e.g., using provided alternative text and captions).
• Upload multimedia components to the LMS as directed, ensuring correct placement and naming conventions.

 Visual design (digital and flat design):

• Assist in producing basic visual assets such as icons, simple diagrams, and layout templates using tools like Canva or Adobe Illustrator. 
• Follow visual guidelines and templates provided by senior staff to ensure consistency and clarity.
• Apply basic design principles (e.g., alignment, hierarchy, colour usage) to support content comprehension.
• Optimise visuals for digital display across standard platforms (desktop and mobile) with guidance.
• Support the visual coherence of modules by consistently applying established visual styles and branding.
• Contribute to visual accessibility by checking contrast, font size, and readability as directed.

Video and audio production:

• Support the video and audio team by assisting with basic tasks such as setting up equipment, trimming clips, adding subtitles, or syncing voiceovers. 
• Follow provided scripts or templates to create short recordings or edit pre-recorded content using basic tools like Camtasia or Audacity.
• Participate in the recording process under supervision (e.g., operating camera, handling audio setup).
• Assist with captioning, transcription, and file organisation to improve accessibility.
• Learn and apply basic editing techniques such as cutting, transitions, and adding titles or logos.
• Upload and test media on NWU’s LMS, ensuring proper playback and device compatibility.

Training capacity and support:

• Assist in preparing materials, slides, and examples for training sessions and workshops led by more experienced team members.
• Help maintain a collection of pre-designed templates, checklists, and video guides for use by module teams.
• Learn and observe how multimedia tools are used in educational contexts, contributing insights where appropriate.
• Provide basic support to academic staff during training sessions (e.g., setting up tools, answering simple questions, demonstrating basic functions).
• Respond to basic support queries and direct more complex issues to intermediate or senior staff.

 Ad Hoc tasks and personal development:

• Assist with tasks assigned by line management, contributing to team goals and responding positively to new responsibilities.
• Support cross-functional teams with basic duties as needed (e.g., preparing assets, testing content, note-taking).
• Participate in training sessions and learning opportunities to build foundational knowledge of multimedia tools and practices.
• Demonstrate a willingness to learn and apply new skills relevant to multimedia design in a higher education context.

OHS:

• Comply with and promote OHS protocols and procedures, contributing to a safe and healthy working environment.

Minimum requirements

• A Diploma (NQF level 6) in Multimedia Design and Development.

A minimum of 2 years’ experience in:

• Proficient in video production software and editing;
• eLearning Software (e.g. Adobe Captivate, VYOND, Camtasia, Articulate Studio and Articulate Storyline);
• multimedia development (e.g. JavaScript, CSS and HTML5).

RECOMMENDATION / ADDED ADVANTAGE:

• A Bachelor’s degree or Bachelor of Technology (NQF level 7) in Graphic Design, Digital Design, Film, or a related field.

KEY FUNCTIONAL/ TECHNICAL COMPETENCIES:

• Proficient in graphic design software (e.g. Adobe Suite).
• Excellent administrative, managerial and project management skills.
• Skills in the use of the software packages contained in the Microsoft Office Suite.
• Knowledge, skills and experience with graphic design packages and eLearning Software (e.g. Adobe Captivate, VYOND, Camtasia, Articulate Studio and Articulate Storyline).
• Good Record keeping skills.
• Knowledge of principles for providing proper customer services.
• Accuracy to deliver accurate products conforming to applicable quality and usability standards.
• Good technical and computer skills. 
• Good knowledge and experience in multimedia development (e.g. JavaScript, CSS and HTML5).
• Basic knowledge and experience in user experience design and user interface design.
• Skills in the use of the software packages contained in the Microsoft Office Suite.

BEHAVIOURAL COMPETENCIES:

• Be open to constructive feedback from various sources for the continuous improvement of multimedia products. 
• Reliable organisational and time-management abilities.
• Be able to follow instructions, learn and apply new skills within a Higher Education context.
• Creative in the approach to Multimedia design and development. 
• Be able to function independently under management guidance.
• Taking initiative and function well under pressure.
• Good impersonal skills and work ethic.
• Be able to work in cross-functional teams.
• Reliable resource management skills.

Apply by: 3 December 2025