Junior Order to Cash Specialist 1 at Epiroc

Purpose of the role

Ensure quality Order to Cash & Other service delivery to all Customers in sub-Saharan Africa supported by the Regional Centre of Excellence, while continuously improving the processes and tools to ensure further efficiencies.

 Core responsibilities

• Support the delivery of quality Order to Cash (O2C) and Travel Expense (TE) Management services to the sub-Saharan organisations in line with expectations and the Epiroc strategy as well as business requirements.
• Support the implementation of improvements to processes and tools in O2C & TE Management.
• Support with improving and implementing process alignment in the Region.
• Review TE claims to ensure compliance to company policy.
• Perform transactions (allocate receipts from customers, process sundry invoices, maintain master data)
• Perform month-end activities and reporting.
• Analyze and reconcile customer accounts, as required.
• Continuously look for opportunities to improve processes and ways of working, while using digitization and Robotic Process Automation as an enabler to achieve further efficiencies.
• Work with Key Performance Indicators and implement necessary actions to correct negative trends
• Communicate with stakeholders, provide support and solutions.
• Participate in ad-hoc projects and special tasks, as assigned.
• Ensure agreed procedures are maintained and adhered to in your work.

Education and experience

• Minimum Matric Certificate.
• Further tertiary qualification in a related Financial field will be an advantage
• 1-2 years' experience in working in a Finance team will be an advantage
• Fluency in English is a key requirement. Mastery of one or more key regional language such as French or Portuguese will be an advantage
• Good communication skills, both verbal and written
• Experience in working with BPCS, Infor M3, SharePoint and Microsoft Excel will be an advantage
• Display confidence in dialogues
• Strong continuous improvement mindset
• Ability to collaborate and communicate effectively with colleagues at all level