The more incentives, promotions, and discounts a business has to offer, the more money you make, right? Well, not exactly. In a world where the sheer volume of incentive programs has become completely unmanageable, someone had to find a way to make sure the numbers actually add up – so you never leave money on the table. And that's where we come in. V...
Coordinate resource on-boarding and training activities
Assist Solution Delivery Manager with facilitating and coordinating project and support activities including project feedback, roll-offs, schedules, analysis, and tracking
Support initiatives for continuous process improvements
Ability to help develop, implement, support, and review Field Support initiatives, policies, procedures, and systems.
Assist in maintaining Vistex CRM application (Kimble) and generating required reports
Manage resource feedback process
Facilitate Field Support Issue resolution by monitoring progress and performing follow up activities as needed
Resource Management support which includes, but not limited to, Mentor Program and Consultant Skills Development
Update SharePoint files as needed
Provide backup and support for other team members in Solution Delivery as needed
Perform other job-related duties as required
Qualifications
Bachelor’s degree required
1-2 years of relevant experience in PMO, Resource Management or IT consulting support environment with experience in Excel, MS Word, MS PowerPoint, SharePoint required
The successful candidate will have a positive, professional demeanor, excellent interpersonal skills and will be able to work as a team player.
The nature of the work will require that the candidate demonstrate initiative and responsibility, as well as be flexible/adaptive to a fast-paced and fluid business environment.
Candidate must be able to communicate effectively and decisively with all levels of the organization and able to solve practical problems.
Ability to learn new systems quickly and create improved efficiency
Excellent follow-up skills with the ability to follow-through to completion
Effective communication, writing and grammar skills, paying great attention to detail
Experience handling software IT projects preferred
Experience in SAP/ERP environment preferred
Experience working in consulting services preferred
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