Junior Point of Sale Administrator at Pedros Flame Grilled Chicken

Job Description

• The Junior Point of Sale Administrator  is responsible for supporting the setup, maintenance, and administration of Point of Sale systems across international locations.
• This role ensures accurate menu updates, system configurations, and troubleshooting while collaborating with internal teams and external vendors to maintain smooth POS operations.

Key Responsibilities

POS System Administration

• Assist with POS configuration and setup for new international stores.
• Update menu items, pricing, and promotions as per regional requirements.
• Ensure accurate linking of MIs and recipes to minimize inventory variances.
• Support the implementation of order types, tax settings, and tender setups per country-specific requirements.

Data Entry & Maintenance

• Accurately input and verify product and menu data within the POS system.
• Maintain POS master data records across all international regions.
• Assist in bulk data uploads and validations for system-wide updates.

Issue Logging & Troubleshooting

• Log and track POS-related queries from international stores and escalate as needed.
• Investigate and resolve basic POS errors (e.g., missing menu items, incorrect pricing, tender issues).
• Work with vendors (e.g., Micros, Yumbi, Uber & Mr D) to resolve technical issues affecting POS functionality.

Regional Support & Coordination

• Communicate menu changes and system updates to store managers and relevant stakeholders.
• Support international store openings by ensuring accurate system configurations.
• Coordinate with vendors to activate, test, and maintain POS integrations.

Reporting & System Monitoring

• Monitor POS system performance and report issues proactively.
• Generate basic sales, stock variance, and transaction reports for international stores.

Core Deliverables

• Assist with data extraction and validation for internal audits and operational reviews.
• Accurate POS System Configuration: Ensure that all menu, pricing, and settings are correctly applied per region.
• Timely Issue Resolution: Address POS-related queries promptly to minimize disruptions.
• Data Accuracy & Compliance: Ensure POS data integrity aligns with business and regional compliance standards.
• System Availability & Reliability: Support POS uptime and performance monitoring across locations.

Required Skills and Competencies

Technical & POS Expertise

• Basic understanding of POS systems (Micros, or similar).
• Familiarity with menu management, tax settings, and tender configurations.
• Exposure to POS integrations with aggregators (e.g., UberEATS, Mr D, Yumbi).

Administrative & Analytical Skills

• Strong attention to detail for accurate data entry and validation.
• Ability to generate and interpret basic POS reports.
• Proactive approach to identifying discrepancies and resolving issues.

Communication & Coordination

• Ability to engage with store teams, vendors, and IT teams.
• Strong written and verbal communication for reporting and troubleshooting.
• Ability to multi-task across multiple store locations and requests.

Closing Date 27 October 2025