Junior Sales Consultant at Hire Resolve

Role Overview

• We are seeking a driven Junior Sales Consultant to generate new business, manage client relationships, and sell IT products and services. This role combines business development, solution-based selling, account management, and collaboration with technical teams to deliver accurate and profitable IT solutions.
• The ideal candidate is target-driven, customer-focused, and comfortable engaging with both business stakeholders and technical teams.

Key Responsibilities

Sales & Business Development

• Identify and pursue new business opportunities
• Generate leads via cold calling, networking, referrals, and marketing campaigns
• Conduct client meetings and perform needs assessments
• Present tailored IT solutions and proposals
• Negotiate pricing and close sales
• Achieve monthly and quarterly sales targets

Client Relationship Management

• Build and maintain long-term client relationships
• Act as the primary point of contact for assigned accounts
• Conduct regular account reviews and follow-ups
• Identify upselling and cross-selling opportunities
• Ensure high levels of customer satisfaction

Solution Development & Technical Liaison

• Gather and interpret client technical requirements
• Collaborate with technical teams to design appropriate solutions
• Ensure quotes are accurate, commercially viable, and aligned to client needs
• Translate technical concepts into clear, business-friendly language

Administration & CRM

• Maintain accurate records within Zoho CRM
• Track pipeline activity and forecast revenue
• Adhere to internal sales processes
• Ensure smooth and documented handover to operations

Market Awareness

• Stay informed on IT products, services, and solutions
• Monitor competitor activity
• Understand evolving industry trends and customer requirements

Minimum Requirements

Qualifications

• Matric (Essential)
• IT or Sales qualification (Advantageous)

Experience

• 2–5 years sales experience (IT or technical sales preferred)
• Proven track record of achieving sales targets

Technical Knowledge

• Basic understanding of IT infrastructure and networking
• Exposure to CCTV solutions advantageous
• Comfortable discussing technical concepts with clients

Competencies

• Strong negotiation and closing ability
• Solution-based selling approach
• Excellent communication and interpersonal skills
• Self-motivated and target-driven
• Strong organisational skills
• Resilient and persistent
• Customer-centric mindset

Additional Requirements

• Valid driver’s license
• Own reliable vehicle
• Willingness to travel