Junior Technical Specialist - Cape Town at MasterStart

Job Description

The role of the Junior Learning Technologist is a blend of bringing technology, software and learning activities together. The successful candidate will have software development experience, having the ability to move between design, software development and implementation activities. The incumbent will be fully integrated into a team that forms part of the learning experience value chain.

JOB TYPE: Contract: 6 months with potential to extend or join full time

LOCATION: MasterStart offices in Cape Town (hybrid)

MAIN DUTIES/RESPONSIBILITIES:

• Research and Evaluate Software options to meet the needs of the Learning Technology environment, its Learning Management System and its customers.
• Design and develop software prototypes to test and showcase the benefits of potential solutions that will enhance the Learning Management System capability.
• Enhance and design plugins to be integrated into the existing software infrastructure.
• Build, deploy and maintain system components as required by the Learner Experience team.
• Integrate multiple software applications so that the benefit of each application can be fully utilised with minimum effort.
• Support the Learning Technology team to analyse, design and deliver solutions that enhance the Learning Experience
• Maintenance of LMS and supporting systems and tools that ensure high availability of solutions and maintain minimal issues.
• Maintain and ensure the Product meets and exceeds quality standards.
• Researching and evaluating different technology options.
• Learning Management System administration including but not limited to:
• Uploading and managing web based content
• Managing user access and privileges
• Maintaining course catalogues
• Running ad-hoc reports as required to support the Learner Experience
• Assist in Change Management initiatives during periods of technology and process adoption.
• Keep abreast of current technologies and industry trends.
• Support the business units objectives and goals by participating, promoting and adopting strategic  initiatives.
• Promote & participate in online engagement, inline with the business strategy and initiatives.

SKILLS & EXPERIENCE

• A Bachelor's degree with IT and/or software development/engineering related subjects as part of the curriculum and/or a history that can demonstrate the ability to develop in at least one language. Preference for PHP will be advantageous.
• Minimum of 1 year in a role that designs, develops and/or implements software solutions. Preference will be given to candidates with PHP experience.
• System Integration - previous experience in system integration between SaaS solutions. Ability to
• A deep understanding of how internet and software applications work - Demonstrated experience of web based technology.
• Strong communication skills - Minimum 1 year
• Customer and support-orientated experience (previous experience in a support or implementation role will be advantageous).

TECHNICAL SKILLS