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  • Posted: Nov 22, 2023
    Deadline: Not specified
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    Key Accounts Manager (Coastal)

    Job Summary:

    Responsible for building and optimising prescribed account customer relationships within a designated area (Coastal), with the goal of achieving sales and profit targets through effective planning, management and execution.

    SALES MANAGEMENT:

    • Responsible for achieving monthly, quarterly and annual sales targets by converting order books
    • Responsible for the creation of budgets and forecasts, door growth targets and account plans for the wholesale channel within prescribed area.
    • Management of sales pipeline and white space document to be constantly reviewed to ascertain market potential
    • Conduct seasonal account reviews
    • Work closely with marketing to identify trade marketing opportunities and incorporate into account plans
    • Conduct store visits - own, customer and competitor - to review trends, customer specific issues and competitor activities to help formulate strategic plans and be proactive in reacting to market conditions
    • Conduct seasonal sell-in meetings with account base to showcase new collections

    STAKEHOLDER MANAGEMENT:

    • Build trust and effective relationships with key stakeholders
    • Provide account stakeholders with recommendations on product mix and performance of the brand through analysis of sales reports
    • Proactively manage stakeholders against agreed SLA's

    SUPPLY CHAIN, OPERATIONS MANAGEMENT & CUSTOMER SERVICE:

    Build strong relationships with key internal stakeholders including supply chain, operations and customer service teams to ensure clear communication and understanding as it relates to;

    • Open order reports
    • Order deadlines
    • Order book conversion
    • Communication with local logistics on product movement, early and late
    • Customer VAS requirements
    • ATS reports

    REPORTING:

    • Weekly and monthly reporting on the wholesale sales forecast
    • Seasonal analysis by account
    • Quarterly business review reporting
    • Request regular sell out from key accounts within your area.

    QUALIFICATIONS AND REQUIREMENTS:

    • Relevant tertiary qualification (Sales and Marketing)
    • At least 3 years experience in a similar role
    • Advanced Microsoft Office ability
    • SAP experience advantageous
    • A strong understanding of lifestyle/ action sports brands within the retail, wholesale and e-commerce sector is advantageous.
    • Business and commercial acumen
    • Ability to build strong and lasting relationships
    • Ability to work independently, be a self -starter and manage your time efficiently.
    • Budgeting and reporting skills

    Method of Application

    Interested and qualified? Go to Ares Holdings on crocs.simplify.hr to apply

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