LDP Coordinator at The Coca-Cola Company

Job Description    

• LDP Operations Management
• Inventory Management
• LDP Order to Cash Management
• LDP Query Management
• Data Analysis and Reporting

LDP Operations Management

• Work with the LDP Owner to identify open items on the relevant system.
• Establish reasons for items still open and work with LDP Owner to resolve them.
• Close out items on system to ensure minimum impact on daily operations in LDP.
• Coach to ensure that LDP capability is improved.

Inventory Management

• Provide coaching and support on the stock taking process where required: how to prepare for and conduct stock takes, when to do them and their benefits in terms of overall stock management.
• Monitor the stock taking process in LDP’s to ensure that stock counts are done on a daily and weekly basis.
• Provide feedback to Local Distribution Partner Specialist on the status of stock taking in the LDP for further action where required.
• Assist in the planning of stock levels where required, in conjunction with Sales and the LDP Specialist.
• Co-ordinate the management of stock levels daily.
• Identify challenges and issues that impact on the profitability of the LDP.
• Provide feedback to the LDP Specialist for further action where required.
• Balance stock, cash and discounts monthly on the system.
• Assist in problem solving issues related to the balancing of books.
• Provide information to LDP Specialist for review and further action.

LDP Order to Cash Management

• Identify which orders were placed, planned and delivered.
• Compare planned deliveries with actual and establish reasons for non-delivery.
• Check whether stock take results were posted and what the gains and losses were.
• Check that banking is done daily and/or that payments are made.
• Provide support to the LDP by reviewing the process and identifying areas for improvement.
• Provide feedback to LDP Specialist for further action where negative trends are identified.

LDP Query Management

• Gather information to establish the issue.
• Resolve the issue or escalate it for further action.
• Ensure that the issue has been resolved.

Data Analysis and Reporting

• Download KPI reports weekly and review trends.
• Communicate report and findings.
• Compile LDP performance summary and focus areas in preparation of LDP Specialist's visit to LDP.

Key Duties & Responsibilities    
LDP Operations Management

• Work with the LDP Owner to identify open items on the relevant system.
• Establish reasons for items still open and work with LDP Owner to resolve them.
• Close out items on system to ensure minimum impact on daily operations in LDP.
• Coach to ensure that LDP capability is improved.

Inventory Management

• Provide coaching and support on the stock taking process where required: how to prepare for and conduct stock takes, when to do them and their benefits in terms of overall stock management.
• Monitor the stock taking process in LDP’s to ensure that stock counts are done on a daily and weekly basis.
• Provide feedback to Local Distribution Partner Specialist on the status of stock taking in the LDP for further action where required.
• Assist in the planning of stock levels where required, in conjunction with Sales and the LDP Specialist.
• Co-ordinate the management of stock levels daily.
• Identify challenges and issues that impact on the profitability of the LDP.
• Provide feedback to the LDP Specialist for further action where required.
• Balance stock, cash and discounts monthly on the system.
• Assist in problem solving issues related to the balancing of books.
• Provide information to LDP Specialist for review and further action.

LDP Order to Cash Management

• Identify which orders were placed, planned and delivered.
• Compare planned deliveries with actual and establish reasons for non-delivery.
• Check whether stock take results were posted and what the gains and losses were.
• Check that banking is done daily and/or that payments are made.
• Provide support to the LDP by reviewing the process and identifying areas for improvement.
• Provide feedback to LDP Specialist for further action where negative trends are identified.

LDP Query Management

• Gather information to establish the issue.
• Resolve the issue or escalate it for further action.
• Ensure that the issue has been resolved.

Data Analysis and Reporting

• Download KPI reports weekly and review trends.
• Communicate report and findings.
• Compile LDP performance summary and focus areas in preparation of LDP Specialist's visit to LDP.

KBI

• On-Time Delivery (OTD)
• Order Fulfillment Cycle Time
• Inventory Accuracy / Stock Count Variance
• Stockout Rate / Backorder Rate
• LDP Inventory Turnover Rate
• Invoice Dispute Rate
• Collection Effectiveness Index (CEI)
• Days Sales Outstanding
• Query Resolution Rate

Skills, Experience & Education    
Education

• Tertiary qualification in Logistics or related would be advantageous.

Experience

• 3 years of experience in an operational, supply chain, or logistics role, with a focus on inventory management, order fulfillment, or distribution.
• Demonstrated experience in conducting or supporting stock-taking activities, including hard close counts.
• Experience in a role requiring direct communication and issue resolution with external partners or vendors.
• Hands-on experience with daily operational controls and reconciliation processes.

Skills

• Strong understanding of end-to-end supply chain processes, particularly Order-to-Cash, inventory management, and logistics.
• Proficiency in data analysis tools, including advanced Microsoft Excel
• Knowledge of basic financial controls and reconciliation procedures
• Strong interpersonal skills to build and maintain effective relationships with Local Distribution Partners (LDPs) and internal stakeholders.
• Exceptional written and verbal communication skills for reporting, providing feedback, and resolving partner queries.

Deadline:12th March,2026