Learning and Development Coordinator at Pollock & Associates

• Reporting to the Learning and Development Manager, you will be required to coordinate and run a smooth and effective training centre where training programmes, special projects and administration are executed in line with company policies, processes and procedures.

Essential Qualifications, Experience and Skills:

• Matric/Grade 12
• Relevant diploma/degree in HR with training and development as a major or as an additional qualification
• 3-5 years experience in training coordination or administration
• Knowledge of the regulatory environment for Skills Development
• A qualified or certified training facilitator would be advantageous
• Must be Microsoft proficient at an intermediate level - especially Word, Excel and PowerPoint
• Good interpersonal skills
• Strong planning and organizing skills
• Problem-solving skills
• Excellent communication skills -- both written and verbal Attention to detail.

Key Result Areas:

• Coordinate the delivery of relevant and appropriate training in response to Training Needs Analysis data received from the organisation.
• Ensure the pro-active training coordination from training request to successful training completion, including consultation with line management on training impact assessment and the upkeeping of training records.
• Deliver quality local induction and group onboarding training for new starts and ensure the managers complete required activities in line with ISO requirements.
• Schedule new employees for all mandatory company training online compliance courses.
• Ensure all training data is captured on the relevant registers
• Maintain training material and keep the material and records updated.
• Submit monthly training reports as required for Skills Development data and HR monthly reporting.
• Coordinate all internal and external training interventions.
• Liaise with external service providers to arrange external training and generate quotations
• Manage and book training rooms/venues, accommodation, flights and arrange lunch.
• Act as a Super User for the Learning Management System and assist with end-user-related queries.
• Capture all study assistance transactions and L&D-related costs (as and when they take place) and inform HR of amounts owed by employees upon resignation.
• Scan and save all signed QDI 19s, QD23s and study assistance forms on the server for safekeeping.
• Manage the booking process for the training rooms.