Legal & Compliance Manager at Chubb Europe

Role Purpose
Full responsibility for all legal, regulatory and compliance matters of the Chubb Company in South Africa, a licensed non-life insurance company (Chubb Insurance South Africa Limited)

• Overall responsibility for the L&C Department of Chubb South Africa
• South African Data Privacy officer (Regulated Position)
• Head of Compliance Control Function (Regulated Position)
• Attendee at local Board, Audit & Risk, Product Oversight & Outsourcing and Social & Ethics Committees
• Chairperson of Transformation Forum and Employment Equity Manager (Regulated Position)
• Manage Company Secretarial function

Key Responsibilities

• Paragraphs 2 to 7 below refer to the core areas of responsibility. The following paragraphs specify these in more detail
• Perform the role of Legal & Compliance Manager, reporting to the Deputy General Counsel EMEA and with additional reporting lines to the Head of Compliance (EMEA), Senior Legal Counsel, the Data Protection Officer (EMEA) and the Country President.
• As a member of the local Executive Committee and attendee of the Board, Audit & Risk, Product Oversight & Outsourcing and Social & Ethics Committees, responsible for:
• Advising these bodies on all legal, regulatory and corporate governance matters.
• Being the main contact person/relationship manager for all interactions with the Financial Sector Conduct Authority (FSCA), Prudential Authority (PA), Department of Employment and Labour and Financial Sector Transformation Council (FSTC).
• Support to Company Secretary and the Board of Directors, Audit Committee, Product Oversight & Outsourcing Committee and Social & Ethics Committee.
• In the role as the FSCA and PA approved Compliance function:
• Ensure that applicable laws and regulatory requirements are adhered to within the scope of Chubb South Africa's business activities. In addition, ensure compliance with all conduct requirements of Chubb South Africa and the Chubb Group; in particular, with regards to the Code of Conduct.
• Assess, in accordance with the Prudential Standard GOI 3 (issued under Insurance Act), the adequacy of the policies, processes and (control) structures established by Chubb South Africa to comply with legal, regulatory and internal rules, as well as Chubb South Africa's handling of compliance breaches.
• Periodically (at least annually) conduct an independent assessment of Chubb South Africa's material compliance risks and report thereon to the Board of Directors, Audit & Risk Committee and to relevant Chubb Group functions.

Also, in the role as the Compliance function:

• Agree and implement the compliance strategies for Compliance Monitoring in cooperation with Regional Compliance.
• Deliver the agreed Compliance Monitoring and Compliance Testing plans in accordance with the annual regional and South African Plan.
• Act as the point of escalation for the local and regional Compliance Monitoring and the wider business teams in relation to Compliance Monitoring Testing activity and advice.
• In the role as the Legal function: take responsibility for compliance with all applicable South African (POPIA) and, as the case may be, foreign data protection regulations (inter alia GDPR.) Be registered with the Information Regulator as the Data Privacy Officer and be responsible for the monitoring, training and reporting to respective stakeholders.
• In the role as South African Data Protection Officer: Take responsibility for compliance with all applicable South African (POPIA) and, as the case may be, foreign data protection regulations (inter alia GDPR.) Be registered with the Information Regulator as the Data Privacy Officer and be responsible for the monitoring, training and reporting to respective stakeholders.
• Manage and supervise the Chubb South Africa L&C department (including Company Secretarial) to promote an effective service to the business; encourage and develop the engagement within the department and with the business and work to develop the department’s professional skills and competencies.
• Agree and implement the compliance strategies for Compliance Monitoring in cooperation with Regional Compliance. Deliver the agreed Compliance Monitoring and Compliance plans in accordance with the annual regional and South African Compliance Plan.
• Act as the point of escalation for the local and regional Compliance Monitoring and the wider business teams in relation to Compliance Monitoring activity and advice.
• Proactively work towards being a subject matter expert on legal, compliance/regulatory and business matters; in particular related to Insurance Contract/Supervision law, Data Protection law, FSCA and PA regulations, Corporate Governance and general contract law (inter alia, employment law, unfair competition law and corporate law). Use this knowledge of the business and the legal and regulatory environment to support the relevant businesses (in particular: the Board of Directors, EXCO, Audit & Risk Committee, Product Oversight & Outsourcing Committee, Social & Ethics Committee; all LoBs; and all support functions (inter alia, Finance, Risk Management, Operations & HR).
• Provide regional legal and regulatory support to Chubb’s EMEA out of territory legal and compliance functions.
• Build and maintain relationships with and support and report and update key business stakeholders and to understand the business strategy and tactical priorities.
• Support and report to and update the Deputy General Counsel, Senior Legal Counsels and Head of Compliance within Chubb Europe.
• Build and maintain relationships with COG and Global L&C officers.
• Build and maintain relationships with external counsel and instruct external counsel as needed for specific expertise.
• Apply risk-based decision led lawyering on the right tasks and matters and adopt a mixture of big picture and then focused analytical & logical solution driven approach (question/problem; analysis; solution; decision; influence).
• Assist with the drive for consistency and efficiency across EMEA by seeking out & sharing expertise and experiences, information, learnings, knowhow and experiences with colleagues and the business.
• Working with and supporting junior members of the Chubb EMEA legal and compliance team.
• Responsibility for ensuring all non-insurance regulatory compliance and oversight (i.e., POPIA, BBBEE, EE, Skills Development, OHSA, COIDA)
• Represent Chubb South Africa at the South African Insurance Association (SAIA) as champion and collaborate with subject matter experts across various functions and/or lines of business. As Champion the L&C Manager will be the main point of contact for SAIA and coordinate responses where relevant.

Experience
Qualifications

• At least 6 years post qualification experience within a legal and compliance department of a an insurance/financial services company, combined with a strong corporate/commercial background, and ideally with at least 3 years of which have been spent at a reputable South African law firm. A former position held as Legal & Compliance Manager and experience in multi-national insurance environment would be an advantage.
• Substantial knowledge of and expertise in terms of South Africa insurance supervision law (PA & FSCA regulations), insurance contract law and South African data protection laws.
• Substantial knowledge of and expertise in contract drafting, in particular commercial, outsourcing and distribution agreements
• Substantial knowledge of and expertise in the establishment, maintenance, and further development of a Compliance Management System (CMS) within a financial services company.
• Substantial knowledge of and expertise in Company Law to support the Company Secretary and the Board of Directors.
• Skilled and natural communicator (both written and spoken) at all company/matrix structure levels, with a clear and concise manner and approach.
• Experience in engagement with key regulatory authorities which includes the FSCA, PA, FSTC, Information Regulator and Government Departments.
• A team leader and player with strong inter-personnel skills and with the ability and confidence to influence others.
• Highly adept at managing competing priorities in a very busy and high-pressured environment.
• Excellent time management and organisation skills.
• Approved as a Compliance Officer with the PA and FSCA (i.e., meet all the fit & proper conditions as prescribed in regulations).
• Approved as a Data Privacy Officer with the Information Regulator.

Qualifications

• Legal qualification with entitlement to practice as a South African lawyer (qualified bar admission).
• Compliance Practitioner Qualification (C. Prac or C. Prof designation with Compliance Institute).

Languages

• English – fluent and natural (both written and spoken).
• Working knowledge of other South African languages is an advantage, though not a strict requirement.