Careers at Chubb Europe

Key Responsibilities

• Underwrite new and renewal business according to defined underwriting guidelines and standard methodologies. .
• Assist with management and development of the portfolio, market profile and producer relationships. This involves regular portfolio monitoring, brokers and/or client liaison and collaboration with business partners and business development resources.
• Maintain accurate underwriting and policy records within agreed underwriting procedures.
• Focus on retention of existing business and new business development objectives without compromising underwriting discipline.
• Contribute to meeting the production and underwriting margin financial objectives and business plans.
• Deliver exceptional customer service to both internal and external customers and be a Chubb Representative: To represent and promote Chubb and maintain a permanent contact with internal colleagues, brokers and major clients.

Qualifications
REQUIRED SKILLS & EXPERIENCE:

• Grade 12 (Matric), Bachelor level business degree or similar is beneficial.
• Industry related qualification (AIISA or similar) is desirable
• Good interpersonal, communication & negotiation skills.
• Competent in Microsoft Office with good excel skills an advantage
• Expected to undertake “on the job” training and development
• Good knowledge of property underwriting with a circa 5-years +property underwriting experience.
• Self-motivated with the ability to make decisions and work on one’s own initiative.
• Social capital and existing relationships within the industry is an advantage.
• FAIS accredited representative (having completed regulatory qualifications) is a requirement.

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As an underwriter, you will have personal and collective responsibility for the growth and profitability of D&O, working with brokers throughout the SA market. You will be responsible for execution of the D&O underwriting strategy in conjunction with local product-line management. This includes development and underwriting new and renewal business in line with Chubb appetite. The successful candidate will be expected to maintain and develop valuable broker relationships and profitably grow the portfolio with key broker partners.

You will be expected to hold and share strong subject matter knowledge in D&O and to go above and beyond in the pursuit of team success. You will be expected to earn and hold underwriting authority in line with business appetite and your technical ability.

The role is based in Johannesburg, reporting to Financial Lines management with matrix reporting into regional referral points. The successful candidate would be expected to travel locally and internationally from time-to-time in the fulfilment of their role.

Your Resonsibilities for this role may include, but are not limited to:

• Managing and underwriting a personal renewal portfolio and delivery of new business towards team retention and new business targets.
• Ensure all accounts are underwritten to Chubb standards of underwriting integrity, appetite and service and are within authorities. Ensure quality referrals for risks outside of authority. Maintain accurate underwriting data and records. Ensure quality referrals for risks outside of authority. Maintain accurate underwriting data and records. Ensure portfolio integrity and underwriting quality through regular reviews, management meetings and peer reviews.
• Contribute to meeting the production and underwriting margin financial objectives and business plans – delivering profitable growth in line with plan.
• Manage and develop key broker relationships and personal and teams market profile. Regularly monitor key producer acquisition and retention data.
• Work closely with distribution and marketing and wider internal stakeholders to drive business development opportunities, including new business strategies and execute on a personal pipeline of new business opportunities.
• Regular financial and management reporting, forecasting and planning - ensuring accuracy and understanding of key drivers.
• Teamwork with operations (agreed processes followed to ensure quality service, data and time standards), compliance (work within the framework of Chubb ethical, compliance and underwriting policies and service standards) and claims.
• Passionate about delivering exceptional underwriting service to brokers and policyholders.
• Chubb Representative: To represent and promote Chubb and maintain a permanent contact with internal colleagues and clients as well as major clients

Qualifications

• Grade 12 (matric) and qualification as a registered FAIS representative (including RE5 completion) is a minimum.
• Bachelor’s degree or above in finance and accounting is an advantage.
• Industry related qualification (AIISA or similar NQF level 6 or above) is an advantage.
• English - good written and verbal communication skills are a requirement.
• Financial Lines underwriting experience (3-5 years) with a good reputation as a technical Underwriter. Experience within a MN insurer is an advantage
• Dynamic business developer with strong established broker relationships and reputation is required
• Excellent communicator with strong negotiation skills.
• Strong analytical, financial analysis and excel skills.
• FAIS accredited representative with necessary regulatory approval a requirement.
• Chubb’s commitment to transformation and employment equity will be a key consideration in the recruitment process

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Role Purpose
Full responsibility for all legal, regulatory and compliance matters of the Chubb Company in South Africa, a licensed non-life insurance company (Chubb Insurance South Africa Limited)

• Overall responsibility for the L&C Department of Chubb South Africa
• South African Data Privacy officer (Regulated Position)
• Head of Compliance Control Function (Regulated Position)
• Attendee at local Board, Audit & Risk, Product Oversight & Outsourcing and Social & Ethics Committees
• Chairperson of Transformation Forum and Employment Equity Manager (Regulated Position)
• Manage Company Secretarial function

Key Responsibilities

• Paragraphs 2 to 7 below refer to the core areas of responsibility. The following paragraphs specify these in more detail
• Perform the role of Legal & Compliance Manager, reporting to the Deputy General Counsel EMEA and with additional reporting lines to the Head of Compliance (EMEA), Senior Legal Counsel, the Data Protection Officer (EMEA) and the Country President.
• As a member of the local Executive Committee and attendee of the Board, Audit & Risk, Product Oversight & Outsourcing and Social & Ethics Committees, responsible for:
• Advising these bodies on all legal, regulatory and corporate governance matters.
• Being the main contact person/relationship manager for all interactions with the Financial Sector Conduct Authority (FSCA), Prudential Authority (PA), Department of Employment and Labour and Financial Sector Transformation Council (FSTC).
• Support to Company Secretary and the Board of Directors, Audit Committee, Product Oversight & Outsourcing Committee and Social & Ethics Committee.
• In the role as the FSCA and PA approved Compliance function:
• Ensure that applicable laws and regulatory requirements are adhered to within the scope of Chubb South Africa's business activities. In addition, ensure compliance with all conduct requirements of Chubb South Africa and the Chubb Group; in particular, with regards to the Code of Conduct.
• Assess, in accordance with the Prudential Standard GOI 3 (issued under Insurance Act), the adequacy of the policies, processes and (control) structures established by Chubb South Africa to comply with legal, regulatory and internal rules, as well as Chubb South Africa's handling of compliance breaches.
• Periodically (at least annually) conduct an independent assessment of Chubb South Africa's material compliance risks and report thereon to the Board of Directors, Audit & Risk Committee and to relevant Chubb Group functions.

Also, in the role as the Compliance function:

• Agree and implement the compliance strategies for Compliance Monitoring in cooperation with Regional Compliance.
• Deliver the agreed Compliance Monitoring and Compliance Testing plans in accordance with the annual regional and South African Plan.
• Act as the point of escalation for the local and regional Compliance Monitoring and the wider business teams in relation to Compliance Monitoring Testing activity and advice.
• In the role as the Legal function: take responsibility for compliance with all applicable South African (POPIA) and, as the case may be, foreign data protection regulations (inter alia GDPR.) Be registered with the Information Regulator as the Data Privacy Officer and be responsible for the monitoring, training and reporting to respective stakeholders.
• In the role as South African Data Protection Officer: Take responsibility for compliance with all applicable South African (POPIA) and, as the case may be, foreign data protection regulations (inter alia GDPR.) Be registered with the Information Regulator as the Data Privacy Officer and be responsible for the monitoring, training and reporting to respective stakeholders.
• Manage and supervise the Chubb South Africa L&C department (including Company Secretarial) to promote an effective service to the business; encourage and develop the engagement within the department and with the business and work to develop the department’s professional skills and competencies.
• Agree and implement the compliance strategies for Compliance Monitoring in cooperation with Regional Compliance. Deliver the agreed Compliance Monitoring and Compliance plans in accordance with the annual regional and South African Compliance Plan.
• Act as the point of escalation for the local and regional Compliance Monitoring and the wider business teams in relation to Compliance Monitoring activity and advice.
• Proactively work towards being a subject matter expert on legal, compliance/regulatory and business matters; in particular related to Insurance Contract/Supervision law, Data Protection law, FSCA and PA regulations, Corporate Governance and general contract law (inter alia, employment law, unfair competition law and corporate law). Use this knowledge of the business and the legal and regulatory environment to support the relevant businesses (in particular: the Board of Directors, EXCO, Audit & Risk Committee, Product Oversight & Outsourcing Committee, Social & Ethics Committee; all LoBs; and all support functions (inter alia, Finance, Risk Management, Operations & HR).
• Provide regional legal and regulatory support to Chubb’s EMEA out of territory legal and compliance functions.
• Build and maintain relationships with and support and report and update key business stakeholders and to understand the business strategy and tactical priorities.
• Support and report to and update the Deputy General Counsel, Senior Legal Counsels and Head of Compliance within Chubb Europe.
• Build and maintain relationships with COG and Global L&C officers.
• Build and maintain relationships with external counsel and instruct external counsel as needed for specific expertise.
• Apply risk-based decision led lawyering on the right tasks and matters and adopt a mixture of big picture and then focused analytical & logical solution driven approach (question/problem; analysis; solution; decision; influence).
• Assist with the drive for consistency and efficiency across EMEA by seeking out & sharing expertise and experiences, information, learnings, knowhow and experiences with colleagues and the business.
• Working with and supporting junior members of the Chubb EMEA legal and compliance team.
• Responsibility for ensuring all non-insurance regulatory compliance and oversight (i.e., POPIA, BBBEE, EE, Skills Development, OHSA, COIDA)
• Represent Chubb South Africa at the South African Insurance Association (SAIA) as champion and collaborate with subject matter experts across various functions and/or lines of business. As Champion the L&C Manager will be the main point of contact for SAIA and coordinate responses where relevant.

Experience
Qualifications

• At least 6 years post qualification experience within a legal and compliance department of a an insurance/financial services company, combined with a strong corporate/commercial background, and ideally with at least 3 years of which have been spent at a reputable South African law firm. A former position held as Legal & Compliance Manager and experience in multi-national insurance environment would be an advantage.
• Substantial knowledge of and expertise in terms of South Africa insurance supervision law (PA & FSCA regulations), insurance contract law and South African data protection laws.
• Substantial knowledge of and expertise in contract drafting, in particular commercial, outsourcing and distribution agreements
• Substantial knowledge of and expertise in the establishment, maintenance, and further development of a Compliance Management System (CMS) within a financial services company.
• Substantial knowledge of and expertise in Company Law to support the Company Secretary and the Board of Directors.
• Skilled and natural communicator (both written and spoken) at all company/matrix structure levels, with a clear and concise manner and approach.
• Experience in engagement with key regulatory authorities which includes the FSCA, PA, FSTC, Information Regulator and Government Departments.
• A team leader and player with strong inter-personnel skills and with the ability and confidence to influence others.
• Highly adept at managing competing priorities in a very busy and high-pressured environment.
• Excellent time management and organisation skills.
• Approved as a Compliance Officer with the PA and FSCA (i.e., meet all the fit & proper conditions as prescribed in regulations).
• Approved as a Data Privacy Officer with the Information Regulator.

Qualifications

• Legal qualification with entitlement to practice as a South African lawyer (qualified bar admission).
• Compliance Practitioner Qualification (C. Prac or C. Prof designation with Compliance Institute).

Languages

• English – fluent and natural (both written and spoken).
• Working knowledge of other South African languages is an advantage, though not a strict requirement.