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  • Posted: Oct 3, 2023
    Deadline: Not specified
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    Sanlam Indie is on a mission to transform the industry by building financial products that actually work for you. By combining our expertise with technology, we're creating world-class products that are simple to use, easy to understand, and incredibly rewarding - allowing more ways for you to create and protect wealth.


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    Living Benefits Claims Admin Assistant

    About the Job

    What will you do?

    • Preparing a claim for the Claims Consultant by ensuring all required information is available
    • Administer and pay claims
    • Handling of queries (telephonically and/or via email) within agreed timelines
    • Action and respond to all customer/client follow-up tasks within agreed timelines
    • Answering of calls on the Living Benefit Claims Helpdesk (on rotation basis)
    • Engaging telephonically with clients regarding the progress of the claim What will make you successful in this role?

    Qualifications:

    • Matric / Grade 12
    • Relevant Degree or Diploma

    Experience:

    • 3 years’ experience in claims administration of Life insurance benefit claims.
    • Knowledge of Life insurance Products and Benefits.
    • Experience in the medical field (e.g. Nursing) will be an advantage.
    • Previous experience in telephonic customer service or call centre environment will be an advantage.
    • The ideal candidate will be fully bilingual

    Personal qualities:

    • Communicates effectively (writing and verbally)
    • Planning and organizing
    • Team work
    • Working independently

    Core Competencies:

    • Collaboration
    • Care
    • Innovation
    • Integrity

    Method of Application

    Interested and qualified? Go to Sanlam Indie on careers.sanlamcloud.co.za to apply

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