Locum Spa Therapist at Westin Hotels & Resorts

Job Summary

• The Locum/Seasonal Spa Therapist at The Westin Cape Town’s Heavenly Spa is responsible for delivering exceptional spa and wellness treatments that embody the Westin brand promise of “Feel Well.” This role provides professional support on a seasonal basis to ensure seamless operations and an elevated guest experience. The ideal candidate demonstrates passion to delivering rejuvenating treatments that restore balance to mind, body and soul.

Key Responsibilities:

• Deliver a wide range of spa and beauty treatments, including massages, facials, body wraps, and nail services, in accordance with Heavenly Spa protocols and Westin brand standards.
• Provide personalized guest experience with warmth, professionalism, and attention to detail, always ensuring guest comfort and satisfaction.
• Maintain high standards of cleanliness, hygiene, and presentation in all treatment rooms and spa areas.
• Promote Heavenly Spa retail products and wellness experience, guest check-in/check-out, and scheduling as needed.
• Maintain accurate treatment records and uphold confidentiality and safety in line with health and safety regulations.
• Contribute to a positive, supportive, and collaborative team environment.
• Represent The Westin brand through impeccable grooming, professionalism, and the delivery of service excellence.

Qualifications & Experience:

• Recognized qualification in Beauty or Spa Therapy 
• Minimum 1-2 years’ experience as a Spa Therapist within a luxury hotel or wellness environment
• Proficient in various massage techniques, facial and body treatments, and holistic therapies
• Knowledge of premium spa product ranges (e.g. BABOR, Theravine, Theranaka)
• Excellent communication and interpersonal skills
• Flexible availability to work shifts, weekends, and public holidays based on operational needs.

Core Competencies:

• Strong guest focus and attention to detail.
• Professional appearance and conduct consistent with The Westin brand standards
• Ability to work independently and as part of a dynamic team
• Passion for wellness, relaxation, and delivering world-class service.
• Reliability, adaptability, and a productive attitude.

Contract details:

• Duration: 3 months
• Work Schedule: Rostered shifts including weekends and public holidays
• Compensation: Competitive hourly rate + commission on product and retail sales.